Customer Service Advisor
3 weeks ago
My Liverpool City Centre based client is looking to recruit Customer Service Advisors to work on their inbound financial services campaign. The role is offered on a Monday - Friday basis, 9am - 5pm offering a basic salary of £21,766 with the opportunityto boost your salary with profit share and personal performance based annual bonus.
As an inbound Customer Service Advisor you will be responsible for providing an outstanding, positive and memorable experience to every one of our customers, you will be expected to listen, deliver and care on every single interaction.
The main duties and responsibilities of the role include
- Endeavour to provide a seamless and effortless experience to customers when dealing with complex queries
- Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience
- Have the customer at the heart of everything you do
- Be proud of the service that you offer and strive to do everything you can to help - be willing to go the extra mile
- Take ownership of issues and see them through to resolution
- Communicate in an open and honest way
- Pay attention and ensure that all requests are acted upon and all details are accurately recorded.
- Identify opportunities for improving the customer experience and ensure that you raise these through the customer improvement team evidencing the benefit to both our customers and the business.
- Have a want to support and mentor new members of staff through, buddying, floor walking and sharing best practice
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Customer Service Advisor
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Customer Service Advisor
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Customer Service Advisor
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Liverpool, United Kingdom Path2 Solutions Ltd Full timePath2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool. As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...
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Customer Service Advisor
4 days ago
Liverpool, United Kingdom Path2 Solutions Ltd Full timePath2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool. As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...
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2 weeks ago
Liverpool, United Kingdom Path2 Solutions Ltd Full timePath2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool. As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...
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Customer Service Advisor
1 week ago
Liverpool, United Kingdom Path2 Solutions Ltd Full timePath2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool. As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...
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Customer Service Advisor
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Customer Service Advisor
4 days ago
Liverpool, United Kingdom Path2 Solutions Ltd Full timePath2 are looking for enthusiastic Customer Service Advisors for full customer focused roles for an insurance client based in Liverpool city centre. The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm enquiries and...
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