Customer Service Advisor

3 weeks ago


Liverpool, United Kingdom Search Consultancy Full time

My Liverpool City Centre based client is looking to recruit Customer Service Advisors to work on their inbound financial services campaign. The role is offered on a Monday - Friday basis, 9am - 5pm offering a basic salary of £21,766 with the opportunityto boost your salary with profit share and personal performance based annual bonus.
As an inbound Customer Service Advisor you will be responsible for providing an outstanding, positive and memorable experience to every one of our customers, you will be expected to listen, deliver and care on every single interaction.
The main duties and responsibilities of the role include
- Endeavour to provide a seamless and effortless experience to customers when dealing with complex queries
- Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience
- Have the customer at the heart of everything you do
- Be proud of the service that you offer and strive to do everything you can to help - be willing to go the extra mile
- Take ownership of issues and see them through to resolution
- Communicate in an open and honest way
- Pay attention and ensure that all requests are acted upon and all details are accurately recorded.
- Identify opportunities for improving the customer experience and ensure that you raise these through the customer improvement team evidencing the benefit to both our customers and the business.
- Have a want to support and mentor new members of staff through, buddying, floor walking and sharing best practice



  • Liverpool, United Kingdom Avela Home Service Full time

    **Avela Home Service - Customer Service Advisor** **Salary**:£23,000 per annum **Hours of Work**:40 hours per week **Location**: Office-based working from our Matchworks office in Liverpool. **Contract Type**:6-month fixed term contract **Closing Date**:14 November 2023, 5pm **Recruitment Date**: 21 November 2023 - **This role is offered through our...


  • Liverpool, United Kingdom DG Partnership Ltd Full time

    **Customer Service Advisor - Competitive Salary - Liverpool, Merseyside** **The Role Are you passionate about making people’s lives better? Do you enjoy working in a fun and fast-paced environment? If so, we have the perfect role you! We are looking for an enthusiastic and passionate Customer Service Advisor /Float Guide to join our growing team. As a...


  • Liverpool, United Kingdom Search Consultancy Full time

    **Customer Service Advisor** - ** Location: Liverpool City Centre**: - ** Salary: £19,048 basic**: - ** Contract: Full time, Permanent**: - ** Hours: Monday to Friday (1 weekend in 4 and 1 week of late evenings in 4)**: - ** + Excellent training and progression opportunities** **The main duties of a Customer Service Advisor are**: - Capturing...


  • Liverpool, United Kingdom Time Recruitment Full time

    Liverpool City Centre Customer Service Advisor £20,000-£22,000 basic with monthly team bonus Onsite parking We are working with a specialist Taxi Insurance Brokerage who are industry leaders, they maintain a customer centric and personalized approach to their growing client base. With excellent scores on FEEFO and almost 40 years sector specific knowledge,...


  • Liverpool, United Kingdom Search Consultancy Full time

    **Customer Service Advisor** - ** Location**:Liverpool City Centre - ** Salary**:£21,766 basic - ** Bonus**:2 additional bonus schemes paid annually - ** Overtime**: Optional overtime paid at time and a half or double pay on Sundays - ** Contract**: Full time, Permanent - ** Hours**: Monday to Friday (no weekends or late evenings!) - ** + Excellent training...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2 are looking for enthusiastic Customer Service Advisors for full customer focused roles for an insurance client based in Liverpool city centre. The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm enquiries and...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool. As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    **Customer Service Advisor - £12.35 per hour.** **Enthusiastic Customer Service Advisors** for roles for an accommodation client in the L3 area of Liverpool. We are looking for people who are passionate about delivering outstanding customer service. Do you enjoy working in a fast-paced environment? Do you have empathetic customer service skills,...


  • Liverpool, United Kingdom Colbern Limited Full time

    704426-6602-23335 8.12 Customer Service Advisor Liverpool Contract £12.71 per hour Our client is looking for an experienced Customer Service Advisor. Are you a strong communicator and have worked in a Contact Centre - would you like to come and work for Liverpool City Council Contact Centre situated in the Cunard Building. As a Customer Services Advisor...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool.  As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool.  As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...


  • Liverpool, United Kingdom Search Consultancy Full time

    **Customer Service Advisor** - ** Home Based / Remote working**: - ** Salary - £21K - £23K per year (dependant on experience)**: - ** Full time / Permanent** Would you jump at the chance to work from home? Do you love speaking to customers and going the extra mile? If your answer is yes..we would love to hear from you!! A well known and established...


  • Liverpool, United Kingdom Pertemps Liverpool Full time

    **Customer Service Advisor Wavertree £10.00 per hour Monday to Friday 9am to 5pm. One in four/five Saturdays 8:30am to 12:30pm Six months temporary, potential for permanent Office / Call Centre based** The main duties of a Customer Service Advisor are: - Handle inbound calls within the contact centre - Provide customers with ongoing support for electrical...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool. As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool. As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    **Customer Service Advisors Liverpool city centre.** **£11.60 per hour + Overtime + Career Progression** The key responsibilities of the role of Customer Service Advisor are providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, handling midterm enquiries and renewals, retaining current clients to ensure...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2 are looking for enthusiastic Customer Service Advisors for full customer focused roles for an insurance client based in Liverpool city centre.   The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm enquiries and...


  • Liverpool, United Kingdom Candidate Source Ltd Remote Work Freelance Full time

    We are looking for enthusiastic Customer Service Advisors with a passion for customer service to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls, and email queries relating to the Pension product. Candidates will be required to work 37.5 hrs per week Monday to Friday 9 – 5.30. The office is...


  • Liverpool, United Kingdom Candidate Source Full time

    We are looking for enthusiastic Customer Service Advisors with a passion for customer service to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls, and email queries relating to the Pension product. Candidates will be required to work 37.5 hrs per week Monday to Friday 9 – 5.30. The office is...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2 are looking for enthusiastic Customer Service Advisors for full customer focused roles for an insurance client based in Liverpool city centre. The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm enquiries and...