Customer Service Advisor

3 weeks ago

Liverpool, United Kingdom Serco Workforce Solutions Full time

What you’ll need to do the role:
As a Customer Service Advisor you’ll be the first point of contact for one (or a number of) public services. Involving both inbound and outbound calls, the people you speak to will have a range of questions or concerns - and using a calm and considered approach you’ll provide important support and advice at a time of need, recording this in the relevant systems as you go.

You won’t be doing this alone though. Everyone who joins us receives all the training and shadowing they need before they start fielding active calls. You’ll also receive support from your friendly team members and your manager.

And you’ll go home at the end of the day with the satisfaction of knowing that you’ve made a difference to someone.

Why Serco

Great people - You only have to spend a few moments in our centres to realise that we have a special people-driven culture. Our diverse and caring workforce supports the public and each other.

A world of opportunities - With over 1,000 people across various sites, Serco is one of the leading public sector providers of customer services. Many of our temp workers take up permanent positions and go onwards and upwards within our business - whilst many others are happy with a temp role that fits around your lifestyle.

Meaningful and vital work - The nature of our business means you will do interesting work that matters, and as one of the first ports of call for people looking to access public services, you’ll be a true front line worker.

What we offer
- Weekly pay
- Ongoing career opportunities
- Required to work from the office

Required to work 37.5 hours a week, 7.5hrs (5 days out of 7). Flexible to work from Monday-Sundays between 8am-8pm)

Essential Requirements:

- Full Valid Passport
- Two Proof of addresses
- Lived in the UK for the last 3 years
- Proof of national insurance (P45/P60 or Payslip)

  • Customer Service Advisor

    10 hours ago

    Liverpool, United Kingdom Avela Home Service Full time

    **Avela Home Service - Customer Service Advisor** **Salary**:£23,000 per annum **Hours of Work**:40 hours per week **Location**: Office-based working from our Matchworks office in Liverpool. **Contract Type**:6-month fixed term contract **Closing Date**:14 November 2023, 5pm **Recruitment Date**: 21 November 2023 - **This role is offered through our...

  • Customer Service Advisor

    4 weeks ago

    Liverpool, United Kingdom Time Recruitment Full time

    Liverpool City Centre Customer Service Advisor £20,000-£22,000 basic with monthly team bonus Onsite parking We are working with a specialist Taxi Insurance Brokerage who are industry leaders, they maintain a customer centric and personalized approach to their growing client base. With excellent scores on FEEFO and almost 40 years sector specific knowledge,...

  • Customer Service Advisor

    1 month ago

    Liverpool, United Kingdom Search Consultancy Full time

    **Customer Service Advisor** - ** Location**:Liverpool City Centre - ** Salary**:£21,766 basic - ** Bonus**:2 additional bonus schemes paid annually - ** Overtime**: Optional overtime paid at time and a half or double pay on Sundays - ** Contract**: Full time, Permanent - ** Hours**: Monday to Friday (no weekends or late evenings!) - ** + Excellent training...

  • Customer Service Advisor

    3 weeks ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2 are looking for enthusiastic Customer Service Advisors for full customer focused roles for an insurance client based in Liverpool city centre. The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm enquiries and...

  • Customer Service Advisor

    3 weeks ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool. As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...

  • Customer Services Advisor

    4 weeks ago

    Liverpool, United Kingdom Colbern Limited Full time

    704426-6602-23335 8.12 Customer Service Advisor Liverpool Contract £12.71 per hour Our client is looking for an experienced Customer Service Advisor. Are you a strong communicator and have worked in a Contact Centre - would you like to come and work for Liverpool City Council Contact Centre situated in the Cunard Building. As a Customer Services Advisor...

  • Customer Service Advisor

    7 days ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    **Customer Service** Advisors in the **L1** area of Liverpool. **£11.52 per hour** As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...

  • Customer Service Advisor

    21 hours ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool.  As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...

  • Customer Service Advisors

    1 month ago

    Liverpool, United Kingdom Pertemps Liverpool Full time

    **Customer Service Advisor Wavertree £10.00 per hour Monday to Friday 9am to 5pm. One in four/five Saturdays 8:30am to 12:30pm Six months temporary, potential for permanent Office / Call Centre based** The main duties of a Customer Service Advisor are: - Handle inbound calls within the contact centre - Provide customers with ongoing support for electrical...

  • Customer Service Advisor

    2 weeks ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool. As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...

  • Customer Services Advisor

    1 month ago

    Liverpool, United Kingdom Neway International Ltd Full time

    Neway are looking for a Customer Service Advisor to join our client based with Liverpool City Council. This role is starting asap, working 36 hours a week initially for a 3 month contract that will be extended after review. Pay Rate is £12.71 p/h PAYE Details: Liverpool City Council is recruiting 8.7 Customer Service Advisors to provide first point of...

  • Customer Service Advisor

    7 days ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool. As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...

  • Customer Service Advisor

    21 hours ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2 are looking for enthusiastic Customer Service Advisors for full customer focused roles for an insurance client based in Liverpool city centre.   The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm enquiries and...

  • Customer Service Advisor

    1 month ago

    Liverpool, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Advisor** **Wavertree** **£10.00 per hour** **Monday to Friday 9am to 5pm. One in four/five Saturdays 8:30am to 12:30pm** **Six months temporary, potential for permanent** **Office / Call Centre based** The main duties of a Customer Service Advisor are: - Handle inbound calls within the contact centre- Provide...

  • Customer Service Advisor

    1 month ago

    Liverpool, United Kingdom Bright Sky Contracting Full time

    Customer Service Advisor We are currently seeking a motivated and friendly Customer Service Advisor to join our team and provide exceptional support to our contractors. In this role, you will be responsible for assisting with any queries or concerns they may have whilst working on a temporary assignment. **Responsibilities**: - Providing clear and...

  • Customer Service Advisor

    23 hours ago

    Liverpool, United Kingdom Candidate Source Ltd Remote Work Freelance Full time

    We are looking for enthusiastic Customer Service Advisors with a passion for customer service to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls, and email queries relating to the Pension product. Candidates will be required to work 37.5 hrs per week Monday to Friday 9 – 5.30. The office is...

  • Customer Service Advisor

    2 days ago

    Liverpool, United Kingdom Candidate Source Full time

    We are looking for enthusiastic Customer Service Advisors with a passion for customer service to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls, and email queries relating to the Pension product. Candidates will be required to work 37.5 hrs per week Monday to Friday 9 – 5.30. The office is...

  • Customer Service Advisor

    2 weeks ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2 are looking for enthusiastic Customer Service Advisors for full customer focused roles for an insurance client based in Liverpool city centre. The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm enquiries and...

  • Customer Services Advisor

    1 month ago

    Liverpool, United Kingdom 3M Resourcing Ltd Full time

    3M resourcing are working with the local authority to recruit 4 x Customer Service Advisors. Are you a strong communicator and have worked in a Contact Centre - would you like to come and work for Liverpool City Council Contact Centre situated in the Cunard Building. As a Customer Services Advisor you will be dealing with enquiries from Liverpool residents...

  • Customer Service Advisor

    1 month ago

    Liverpool, United Kingdom Recruit Right Full time

    **Job Title**:Customer Service Advisor **Location**: Liverpool City Centre **Salary**: £20120 **THIS IS NOT A REMOTE ROLE** We currently have some exciting opportunities to work with our client in Liverpool City Centre as a Customer Service Advisor. These roles are permanent roles within a successful and thriving organisation with a chance to progress...