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Customer Service Advisor

5 months ago

Liverpool, United Kingdom Interaction Recruitment Full time

Customer Service Advisor

3 Weeks On Site in Birkenhead, Moving to Home Based Afterwards

10 Minutes From Liverpool City Centre

**Must be live in or close to Liverpool/Birkenhead**

Role Profile:
Contract: Temporary to Permanent

Hourly Rate: £11.44ph
- Paid Weekly

Hours: Full Time, Monday - Friday fully flexible between 8am-6pm;
Paid Training: Full time training 9am - 5pm

**You will work from home once training is complete**

Role Overview:
We are looking for confident, energetic individuals for a Customer Service role in the Area of Dudley. This role involves taking inbound Customer Service calls; no Sales

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

Our client is looking for a confident communicator.

This is an amazing opportunity with possibilities of progression and growth.

**Responsibilities**:

- Build rapport with customers in a consultative manner
- Listen to the customers needs to ensure a positive and unique solution to their queries
- Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
- Ensure all administration is completed accurately

Customer Service Experience is required for this position.

INDCCP