Call Centre Customer Service Assistant

6 months ago


Liverpool, United Kingdom Switch Advisor Ltd Full time

**About us**

Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive.

Our work environment includes:

- Modern office setting
- Casual work attire
- Safe work environment
- On-the-job training

Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The Call Center Representative will be responsible for building and maintaining relationships with new customers and working with the sales team to achieve company goals.

**Requirements**:

- **No experience needed**:

- Ability to work in a fast paced environment, prioritize multiple tasks, and meet deadlines
- Excellent verbal and written communication skills
- Ability to work overtime as needed
- Ability to multi-task, prioritize, and manage time effectively
- Basic computer knowledge required
- Ability to work in a fast paced environment, prioritize multiple tasks, and manage time effectively

**Responsibilities**
**Serve as the main contact for customer inquiries in a fast-paced environment**
- Assist sales team with project and customer support needs as needed
- Act as the primary point of contact for customer support for product training needs (when needed)
- Build rapport with new and existing customers over the phone
- Communicate with customers regarding order status, product features, and pricing
- Respond to customer complaints in a timely manner

Asap start date.

**Salary**: £22,855.00-£24,156.00 per year

**Benefits**:

- Canteen
- Company events
- Employee mentoring programme
- Sick pay
- Transport links

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...

  • Customer Service

    6 months ago


    Liverpool, United Kingdom Blue Arrow Ltd Full time

    ROLE IS OFFICE BASED - LIVERPOOL CITY CENTRE - Enjoy personalised engagement with your customers? - Experience in being able to articulate information to callers regard an array of services. - Looking for a role that will stretch you. - Looking for an OFFICE BASED role in an environment you can feel part of the team. Our offices are based in Liverpool city...

  • Call Centre Agent

    5 months ago


    Liverpool, United Kingdom HLA Recruitment Ltd Full time

    We are currently hiring for a call centre agents to support our clients legal practice in Liverpool. This is an excellent opportunity for the right person who may have strong customer service experience in person or over the phone. This is a full-time office based role. Existing experience of claims would be ideal but not essential. If you have call centre...

  • Call Centre Agent

    5 months ago


    Liverpool, United Kingdom HLA Recruitment Ltd Full time

    We are currently hiring for a call centre agents to support our clients legal practice in Liverpool. This is an excellent opportunity for the right person who may have strong customer service experience in person or over the phone. This is a full-time office based role. Existing experience of claims would be ideal but not essential. If you have call centre...


  • Liverpool, United Kingdom ETMAD Full time

    **Job Title: Call Centre Representative** **Company: ETMAD** **Location: Liverpool** **Key Responsibilities**: - Handle a high volume of inbound and outbound calls in a timely manner - Respond to customer inquiries and provide accurate information about our products and services - Resolve customer complaints and issues efficiently, escalating when...

  • Call Centre Adviser

    5 months ago


    Liverpool, United Kingdom Jackson Lees Group Full time

    **Job Title: Call Centre Adviser** **Reporting**:Reports to the Contact Team Manager **Office Location**: Liverpool **Key accountabilities**: - To be the first point of contact for our clients - Deliver the highest quality customer service - To be able to handle high volume of calls as expected in a contact centre environment - Support the needs of the...

  • Call Centre Agent

    5 months ago


    Liverpool, United Kingdom RECRUIT RIGHT Full time

    We currently have some exciting opportunities to work with our client in Liverpool City Centre. These roles are permanent roles within a successful and thriving organisation. **Purpose of the role** You will be he first point of contact for customers that are calling. The opening call will be a lot of information gathering and listening to the client...

  • Call Centre Agent

    5 months ago


    Liverpool, United Kingdom Envisage Design Ltd Full time

    **About us** Envisage Design Ltd is a small business in Liverpool. We are professional, agile and innovative. Our work environment includes: - Modern office setting - Growth opportunities - On-the-job training We are looking for individuals who have a background in call centre to join our team. **Responsibilities**: - Engage with potential customers. -...


  • Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...


  • Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...


  • Liverpool, United Kingdom Raewyn Consultancy Full time

    **An experienced Inbound Customer Service Call Handler is required to join our client based in Liverpool City Centre.** **Working for an award-winning company who are the largest provider of their service in the UK. This role is based in a department within a bigger office environment and is not your average call centre as there are no targets but they have...


  • Liverpool, United Kingdom QVC Full time

    UK218 Contact Centre Representative We have an exciting opportunity within our Customer Care Team in Knowsley as Contact Centre Representative. Please view our video to find out more about what it's like to work in our Contact Centre at QVC. Hourly Pay £13.04 per hour Contract type - Permanent - Full-time Work hours- On Call Days Monday - Sunday:...


  • Liverpool, United Kingdom Fletchers Solicitors LTD Full time

    **Call Centre Onboarding Team** **Fletchers Solicitors Ltd have a fantastic opportunity to join our growing New Enquiries Onboarding Team! Location Liverpool / Hybrid - Salary £10.90 per hour plus Incentives and Bonus!** **Fletchers is not your average call centre, we offer clear pathways for progression into a Legal, Operations or a Leadership...


  • Liverpool, United Kingdom FRC Group Full time

    **Who We Are** FRC is a group of social businesses and registered charities who exist to end furniture poverty, campaign to raise awareness of furniture poverty and create practical solutions to get furniture to people who need it. Our work also helps to create sustainable employment and better futures for people. **Contract Type : 3 Month FTC** 25 days...


  • Liverpool, Liverpool, United Kingdom North West Ambulance Service NHS Trust Full time

    Job SummaryWe are seeking a skilled Call Handler to join our team at North West Ambulance Service NHS Trust. As a Call Handler, you will be the first point of contact for patients in need of emergency medical treatment and transport. You will be responsible for gathering information, assessing calls, and providing clear and correct advice to callers. This is...


  • Liverpool, United Kingdom Resolve Recruitment Services Full time

    Are you interested in a rewarding career in insurance? Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Call Centre Trained Total Loss Claims Handler to join their fast-paced claims division. This position would suit someone with a few years contact centre...

  • Call Centre Agent

    6 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    The call centre is the main communications for the Liverpool University Hospital NHS Foundation Trust. We receive approximately 130,000 calls per month and 20000 outpatient appointment calls per month. We are looking for an enthusiastic individual to join the team. We are offering one 30 hour post with no set work pattern; you will be working according to...


  • Liverpool, United Kingdom FRC Group Full time

    **Who We Are** FRC Group is a 35-year old Liverpool-based social business & registered charity who exist to end furniture poverty, campaign to raise awareness of furniture poverty and create practical solutions to get furniture to people who need it. Our work also helps to create sustainable employment and better futures for people. **Contract Type : 6...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    Job SummaryCrown Commercial Service is seeking a highly skilled and experienced Customer Service Senior Advisor to join our team. As a key member of our Customer Service Centre, you will be responsible for delivering low complexity procurement activities on behalf of our customers, while also developing and managing a team of customer service advisers.The...


  • Liverpool, United Kingdom Crown Commercial Service Full time

    **Details**: **Reference number**: - 328363**Salary**: - £24,465- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Fixed Term**Length of employment**: - Until Aug 24**Type of role**: - Contact Centre**Working pattern**: - Flexible working, Full-time**Number of jobs...