Call Centre Customer Service Advisor

5 months ago


Liverpool, United Kingdom Switch Advisor Ltd Full time

**About us**

Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive.

Our work environment includes:

- Modern office setting
- Casual work attire
- Safe work environment
- On-the-job training

Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The Call Center Representative will be responsible for building and maintaining relationships with new customers and working with the sales team to achieve company goals.

**Requirements**:
**High School Diploma or Equivalent**
- **No experience needed**:

- Ability to work in a fast paced environment, prioritize multiple tasks, and meet deadlines
- Excellent verbal and written communication skills
- Ability to work overtime as needed
- Ability to multi-task, prioritize, and manage time effectively
- Basic computer knowledge required
- Ability to work in a fast paced environment, prioritize multiple tasks, and manage time effectively

**Responsibilities**
**Serve as the main contact for customer inquiries in a fast-paced environment**
- Assist sales team with project and customer support needs as needed
- Act as the primary point of contact for customer support for product training needs (when needed)
- Build rapport with new and existing customers over the phone
- Communicate with customers regarding order status, product features, and pricing
- Respond to customer complaints in a timely manner

**Salary**: £22,855.00-£24,156.00 per year

**Benefits**:

- Canteen
- Company events
- Employee mentoring programme
- Sick pay
- Transport links

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...


  • Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...


  • Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...


  • Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service/Sales team in...


  • Liverpool, United Kingdom Crown Commercial Service Full time

    **Position**:Customer Service Advisor **Band**:1 **Salary**: £22,758 **Location**:Liverpool/Birmingham/Newport/Norwich **Term**:Fixed Term (12 months) **Closing Date: 25/07/23** - Do you want to work in a busy, successful environment and join an innovative organisation? Are you looking for a role that will support you and develop your skills within...


  • Liverpool, United Kingdom Raewyn Consultancy Full time

    **An experienced Inbound Customer Service Call Handler is required to join our client based in Liverpool City Centre.** **Working for an award-winning company who are the largest provider of their service in the UK. This role is based in a department within a bigger office environment and is not your average call centre as there are no targets but they have...


  • Liverpool, United Kingdom Crown Commercial Service Full time

    **Details**: **Reference number**: - 328363**Salary**: - £24,465- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Fixed Term**Length of employment**: - Until Aug 24**Type of role**: - Contact Centre**Working pattern**: - Flexible working, Full-time**Number of jobs...

  • Customer Sales Advisor

    6 months ago


    Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and supportive. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Regular social events Customer Sales Advisor **Skills & Requirements** - Previous experience in customer service or sales is preferred...


  • Liverpool, United Kingdom Recruit Right Full time

    **Job Title**:Customer Service Advisor **Location**: Liverpool City Centre **Salary**: £20120 **THIS IS NOT A REMOTE ROLE** We currently have some exciting opportunities to work with our client in Liverpool City Centre as a Customer Service Advisor. These roles are permanent roles within a successful and thriving organisation with a chance to progress...


  • Liverpool, United Kingdom Colbern Limited Full time

    704426-6602-23335 8.12 Customer Service Advisor Liverpool Contract £12.71 per hour Our client is looking for an experienced Customer Service Advisor. Are you a strong communicator and have worked in a Contact Centre - would you like to come and work for Liverpool City Council Contact Centre situated in the Cunard Building. As a Customer Services Advisor...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Liverpool City Centre Enthusiastic **Customer Service Advisors** for full customer focused roles for an insurance client based in **Liverpool city centre.** The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm enquiries...


  • Liverpool, United Kingdom Jomo People Ltd Full time

    We’re looking for experienced contact centre customer service advisors, who are open to working on a fully remote basis from home ,for this brand-new opportunity. You will join an established insurance business as a home working customer service advisor, and be part of a super fun, supportive and engaged team of advisors who just love what they do. The...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    Job SummaryCrown Commercial Service is seeking a highly skilled and experienced Customer Service Senior Advisor to join our team. As a key member of our Customer Service Centre, you will be responsible for delivering low complexity procurement activities on behalf of our customers, while also developing and managing a team of customer service advisers.The...


  • Liverpool, United Kingdom Raewyn Consultancy Full time

    **An experienced Inbound Customer Service Advisor is required to join our client based in Liverpool City Centre. The role is working for an award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. The company also highly values their...


  • Liverpool, United Kingdom Raewyn Consultancy Full time

    **An experienced Inbound Customer Service Advisor is required to join our client based in Liverpool City Centre. The role is working for an award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. The company also highly values their...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    **Customer Service Advisors Liverpool city centre.** **£11.60 per hour + Overtime + Career Progression** The key responsibilities of the role of Customer Service Advisor are providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, handling midterm enquiries and renewals, retaining current clients to ensure...


  • Liverpool, United Kingdom Fox Morris Group Full time

    Customer Service Advisor - Liverpool City Council (L2) We are looking for a **Customer Service Advisor **will be based at: **Main Areas of Responsibility**: To own individual enquiries, complaints, and customer requests through to resolution Identify situations where the person is deemed to be at risk including situations where the individual may be...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    **Customer Service Advisor - Liverpool City Centre** - £11.60 to £15.00 per hour - Overtime and progression Full customer focused roles for an insurance client. The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm...


  • Liverpool, United Kingdom Fox Morris Group Full time

    **Fox Morris Group** are working to recruit a **Customer Service Advisor** **6+ month ongoing contract** **Full & Part Time Available** **Rate - £13.30 per hour** **Your Role** - Are you a strong communicator and have worked in a Contact Centre - would you like to come and work for Liverpool City Council Contact Centre situated in the Cunard Building....


  • Liverpool, United Kingdom Recruit Right Full time

    **Job Title**:Outbound Customer Service Advisor **Location**: Liverpool City Centre **Salary**: £20120 **THIS IS NOT A REMOTE ROLE** We currently have some exciting opportunities to work with our client in Liverpool City Centre as an Outbound Customer Service Advisor. These roles are permanent roles within a successful and thriving organisation with a...