Head of Sales

4 months ago

Farnborough, United Kingdom UK Connect Full time

**Job Title**:
Head of Sales

**Company**:
UK Connect

**Employment**:
Full Time, Permanent

**Location**:
Farnborough (with flexibility for remote working and alternate locations)

**Reports To**:
CRO

About UK Connect:
UK Connect is a national provider of advanced wireless connectivity and IoT solutions. With over a decade of proven expertise and innovation, we enable our customers to solve their most critical technology challenges, enabling IoT technologies and Digital Transformation. We are dedicated to connecting the disconnected and bridging the connectivity gap by utilising enterprise-grade wireless technologies such as 5G FWA, LEO Sat and 5GPCN, to name a few.

What sets us apart is our ability to deliver connectivity in the most remote or challenging environments, as evidenced by our groundbreaking work with the UKs Met Office or, more recently, our work supporting UK Defence, providing mission-critical connectivity to over 20,000 Ukrainian soldiers.

Established in January 2013 with a robust 11-year CAGR of 32%, UK Connect connects over 2,500 sites yearly to advanced wireless communications and IoT solutions.

We are a small but agile business of 55 people. That believes passionately in our three core values, Collective Experts, Thinking Differently and Getting it Done.

About the Role:
UK Connect's growth has been organic and via referrals with a sales team of five people. As the Head of Sales, you'll join a financially robust and agile company poised for explosive growth. This role is not just about driving new business in our six markets but also about unlocking additional growth within our existing customer base. You will play a pivotal role in achieving our strategic goals of "Retention & Growth" and "New Market Expansion." You will lead, develop, and hire a sales team that will transform our commercial trajectory and propel UK Connect to new heights of success.

You'll oversee a talented team and forge partnerships that reshape our industry landscape. This is a unique opportunity to significantly impact our company's future, catapulting our revenue beyond £14 million by 2027 while nurturing a culture of excellence and innovation.

About You:
You should be an experienced head of sales who is willing to embrace the opportunity to build and lead the sales department. You will be the first to fill this exciting role within the organisation, allowing you to shape the department, team, and strategy and manage relationships with customers and vendors. You will have a record of commercial success in telecommunications, IoT, or a related high-tech industry. Expertise in navigating complex bids and tenders, particularly in the public and private FTSE 100 sector, is essential. A visionary approach and an unwavering focus on results and customer satisfaction are critical. Your role will be crucial in driving our strategic objectives, particularly in expanding our market presence and enhancing customer loyalty.

Your Objective:

- Strategically expand UK Connect's footprint in current sectors (Construction, Defence) and new markets (Warehousing Logistics, Manufacturing, Utilities, and Mining).
- Champion customer-centric initiatives to ensure unparalleled satisfaction and loyalty.
- Spearhead new business ventures by identifying and capitalising on emerging market opportunities.
- Hire and develop a dynamic team, setting ambitious targets and driving performance.
- Collaborate with cross-functional leaders to align sales and marketing with UK Connect's strategic vision.
- Support the executive team in strategic development, including building industry partnerships.

Additional Responsibilities:

- Craft and implement a comprehensive sales strategy to meet revenue growth targets, aligned with the strategic objectives of "Retention & Growth" and "New Market Expansion."
- Pursue new business opportunities, forging strong relationships with key decision-makers to support the strategic goal of expanding market presence.
- Engage closely with the pre-sales solutions team and other technical units, including service delivery and service desk, to ensure a seamless customer experience.
- Foster enduring relationships with industry partners and influencers, crucial for achieving new market penetration and establishing strategic partnerships.
- Keep a finger on the pulse of market trends to proactively adapt strategies, ensuring alignment with overall business objectives.
- Ensure accurate sales reporting and data compliance to support data-driven decision-making.
- Represent UK Connect at industry events and conferences, enhancing brand visibility and network, in line with our strategic marketing initiatives.

Qualifications & Experience:

- In-depth experience within a senior commercial role, preferably in the enterprise sales or telecommunications industry.
- Experience running bids and tender responses with a good understanding of public and private sector frameworks.
- Proven track record of success in drivin

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