Inbound/outbound Sales Assistant

7 months ago


Farnborough, United Kingdom Trade Choice Carpet & Flooring Full time

**We are TradeChoice Carpet & Flooring**

**We provide appreciation, progression and work-life harmony as standard**

As one of the UK’s largest distributors we stock and distribute products from Europe’s leading flooring manufacturers and operating out of 14 branches UK-wide, and continuing to grow

Our success is a result of our talented colleagues and their dedication, therefore our mission is to create the ideal space for our colleagues to envisage their long-term role or career.

**You are about to become the next generation of TradeChoice Internal Sales Executives**

**You will receive**:

- Lucrative sales bonus (£100 per month, included in salary advertised)
- 25 days holiday (Christmastime Shutdown) + Bank Holidays
- Holiday purchase scheme
- Employee assistance programme (EAP)
- Virtual GP medical service
- Healthcare cash plan
- Life assurance
- Career growth and development
- Competitive pension plan
- Employee discounts
- Retail vouchers
- Employee recognition Scheme
- Free onsite parking
- Workwear and PPE provided
- Cycle2Work scheme
- Long-service awards
- Long-service holidays

**As a TradeChoice Internal Sales Assistant, you will**:

- Actively source new sales opportunities.
- Handle customer queries and provide accurate product and service information.
- Receive inbound sales and carry out outbound sales calls to existing and new customers.
- Process customer orders to 100% accuracy.
- Collaborate closely with all colleagues to make sure the right products are delivered at the right time.
- Process purchase orders and liaising with the logistics team to ensure the timely delivery of products.
- Advise customers on suitable products based on their needs and specifications.
- Maintain the Trade Counter area, replenishing and rotating product displays in a dynamic and proactive manner.

**You**:

- Commercial awareness and acumen
- Flooring and wholesales industry/sector
- Proven experience working to sales targets
- Customer service experience
- Data analysis and reporting
- Provision of high quality service in a customer-facing role
- Adaptive communication
- Ability to build and maintain positive relationships
- Ability to work to targets and deadlines
- Self-motivation, resilience and tenacity
- Ability to deliver excellent quality customer service to all customers
- Self-starting and demonstrating initiative
- Comfortable working collaboratively and autonomously

**Progression opportunities**: excel in this role and pave your way to Internal Sales Executive, offering a higher bonus scheme, leading to Regional Sales Management, or head in a different direction that appeals to you at the time The possibilities are endless...

**Please ensure you are happy with the commute before applying.**

**If you have not received an update within 14 days of applying, this means you have not been progressed to the next stage.**

**More about us**:
We have been Distributor of the Year since 2016 under the Contract Flooring Journal
- Every day we demonstrate **commitment, respect, integrity, trust, teamwork and fun.**:

- We truly care about **diversity and inclusion**, **mental health and wellbeing.**:

- We are dedicated to the **development, retention and motivation of our people.**

**Job Types**: Full-time, Permanent

Pay: Up to £25,200.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Farnborough: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer-facing: 1 year (preferred)

Work Location: In person

Reference ID: FBR003



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