Uk Customer Service Administrator

3 months ago


Manchester, United Kingdom Quest Personal Care Global Limited Full time

Sales Support and Order Processor for sales team. UK Delivery Orders only.
- Process UK Warehouse sales orders for delivery within the UK.
- Update SAP system with open orders to delivery notes once goods have left the UK Warehouse.
- Update SAP system with open delivery notes to invoices once POD is available on the transport website.
- Manage EDI systems for all customers when required.
- Arrange all transport for orders.
- UK Sales Support for UK sales team for orders delivered within the UK.
- Investigate UK orders over-deliveries / shortages where applicable.
- Process invoices and credit notes where applicable for all UK orders.

**Qualifications**:

- Experience working with SAP, not essential but if preferred
- Strong phone etiquette and the ability to communicate clearly and effectively
- Proficient in data entry and computer skills
- Ability to analyze customer needs and provide appropriate solutions
- Excellent problem-solving skills and attention to detail
- Ability to work well in a team environment

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned.

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person



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