Customer Services Administrator
6 months ago
**Company Description**
Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods.
**Company Overview**
**Great Bear** (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.
At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thriveA place where you're valued, challenged, and inspired
**Shift Pattern: Monday - Friday Days (06:00 - 14:00 & 14:00 - 22:00)**
**Salary: £26,000 Per Annum**
We are currently seeking a Customer Service Administrator to join our Customer Services team at our Port Salford site. As a Customer Service Administrator you will support the day to day administration of Customer Services, offering outstanding contract support and customer service in a fast paced friendly environment and providing a continuous professional and dedicated service.
**Job responsibilities of a Customer Service Administrator include**:
- Problem solving for client, customer and Internal departments.
- Meeting customer and client expectations.
- Resolving customer and client queries.
- Order keying on SAP
- Maintain a high level of customer/ client focus.
- Provide various reports for clients in a timely manner.
- ATP control for Order releasing.
- Ensure the completion and circulation of reports to relevant stakeholders.
- Other administration tasks as determined by the Customer Service Manager.
**Qualifications**
As a Customer Service Administrator you will possess the following skill, experiences and qualifications:
- Passion for delivering an exceptional customer service experience.
- Attention to detail/ accuracy.
- Good geographical knowledge.
- Proficient in computer literacy including Microsoft Excel, PowerPoint and Outlook.
- SAP experience.
- Excellent communication skills in order to deliver accurate information.
- Ability to work in a fast paced environment.
- Conscientious and reliable with adaptable attitude..
**Additional Information**
As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:
- ** Annual Leave** - Competitive holiday entitlement.
- ** Pension scheme - **We want colleagues to enjoy a comfortable retirement so we offer a** **great contribution of 4% employee and 4% employer.
- ** Life Assurance**:
- x2 your annual salary.
- ** Wellness - **Via our Employee Assistance Programme** **we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
- ** Eye Care Vouchers -** We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
- ** Reward & Recognition -** We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
- ** Everyday discounts** - via our benefit platform you will have access to over 50 retailer discounts for everyday savings
-
Customer Service Apprenticeship
7 months ago
Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time**Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...
-
Customer Service Administrator
8 months ago
Manchester, United Kingdom Page-Hired Full time**Customer Service Administrator Manchester** - Work with high-profile clients in the sports industry. - Rare opportunity to be part of a specialised sector in Law. - Start as Customer Service Administrator see career growth into other areas of the business. - Join a supportive and friendly team. Are you passionate about sport and media law? Do you thrive...
-
Customer Service Administrator
2 weeks ago
Manchester, United Kingdom Adecco Full timeJob Description Our client, a leading organisation in the industry, is seeking a proactive and dedicated Customer Service Administrator to join their team.As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team.
-
Customer Service Administrator
3 weeks ago
Manchester, United Kingdom Adecco Full timeOur client, a leading organisation in the industry, is seeking a proactive and dedicated Customer Service Administrator to join their team.As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team.Responsibilities: Handle inbound calls and emails...
-
Customer Service Administrator
7 months ago
Manchester, United Kingdom Pertemps Network Group Full time**Customer Service Administrator**: - V20111209**£14.47 Per Hour** - Full Time**Temporary** **Manchester, Greater Manchester** **Customer Service And Call Centre** **Job Description**: - Customer Service Administrator - Immediate Start 2 Month ongoing full time temporary assignment - South Manchester based Company - £14.47 per hour - 9am-4.30pm Monday...
-
Customer Service Administrator
3 weeks ago
Manchester, United Kingdom CV-Library Full timeOur client is seeking a proactive and dedicated Customer Service Administrator to join their team. As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team. Responsibilities: Handle inbound calls and emails from customers and respond promptly...
-
Customer Service Administrator
2 days ago
Manchester, United Kingdom AJ Bell Management Limited Full timeRole Overview:We are seeking a skilled and articulate individual to join our Client Servicing Administration teams as a Customer Service Administrator. This role plays a vital part in providing exceptional service to our customers, processing requests, handling financial transactions, and resolving queries.
-
Customer Service Administrator
3 weeks ago
Manchester, United Kingdom Adecco Uk Limited Full timeOur client is seeking a proactive and dedicated Customer Service Administrator to join their team.As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team.Responsibilities: Handle inbound calls and emails from customers and respond promptly and...
-
Customer Service Administrator
6 months ago
Manchester, United Kingdom DHL Full timeContract Type: Permanent (Full-Time) Shift patterns: Monday - Friday between 06:00 - 19:00 Location: Manchester - M32 0UT **Salary**: £22,000 - £24,100 DHL, an award-winning leading supply chain business is seeking an experienced Customer Service Administrator to play a vital role providing administrative support to the management team and delivering...
-
Customer Service Administrator
1 week ago
Manchester, United Kingdom Adecco Full timeJob Description Our client, a leading organisation in the industry, is seeking a proactive and dedicated Customer Service Administrator to join their team. As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team. Responsibilities: Handle...
-
Customer Service Administrator
2 weeks ago
Manchester, United Kingdom Adecco Full timeOur client, a leading organisation in the industry, is seeking a proactive and dedicated Customer Service Administrator to join their team. As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team.Responsibilities:Handle inbound calls and emails...
-
Customer Service Administrator
3 weeks ago
Manchester,, Greater Manchester, United Kingdom Adecco Full timeOur client, a leading organisation in the industry, is seeking a proactive and dedicated Customer Service Administrator to join their team. As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team.Responsibilities:Handle inbound calls and emails...
-
Customer Service Administrator
3 weeks ago
Manchester, United Kingdom Adecco Full timeOur client, a leading organisation in the industry, is seeking a proactive and dedicated Customer Service Administrator to join their team. As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team.Responsibilities:Handle inbound calls and emails...
-
Customer Service Administrator
7 months ago
Manchester, United Kingdom Page-Hired Full time**Customer Service Administrator** - Manchester - On-boarding & training - Flexible working shifts - Hybrid working - Basic salary of 23k **Key responsibilities consist of**: - Process customer inquiries and requests efficiently - Maintain accurate and organised records of customer interactions and transactions - Coordinate between other departments -...
-
Customer Service Administrator
3 weeks ago
Manchester, United Kingdom Adecco UK Limited Full timeOur client is seeking a proactive and dedicated Customer Service Administrator to join their team. As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team.Responsibilities:Handle inbound calls and emails from customers and respond promptly and...
-
Customer Service Administrator
7 months ago
Manchester, United Kingdom Great Bear Full timeCompany Description Great Bear is a leading 3rd party logistics business providing a wide range of ambient warehousing services, shared-user and dedicated transport solutions to a wide variety of customers alongside offering a flexible mix of added-value services to simplify supply chain. We operate over 7 million sq.ft. of warehousing space across 30+...
-
Customer Service Administrator
7 months ago
Manchester, United Kingdom Capita Full timeEnsures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. **Job title**: Customer Service Administrator **Salary: £21,255** **12-month Fixed Term Contract** **Hours: 37.5...
-
Customer Service Administrator
8 months ago
Manchester, United Kingdom Page Personnel Full timeA market leading company offering flexibility and progression - Enjoy a flexible work environment **About Our Client**: We specialise in sport and media law, channelling our expertise to offer clients an exceptional advantage. Our exclusive focus ensures that we work with the most skilled lawyers in the field, serving clients nationally and internationally....
-
Customer Service Administrator
6 months ago
Manchester, United Kingdom CW RECRUITMENT Full time**Customer Support Administrator - Manchester M40 - £24.5k - £25k + great benefits & career development** **Join our busy friendly team dealing with a variety of tasks -** Log all orders and quotes as and when they are received. Amend any orders, Activate and process sales orders. Provide support and cover for team. As a Customer Service Representative,...
-
Customer Service Administrator
7 months ago
Manchester, United Kingdom Capita Full time**Salary: £21,255** **12 month FTC** **Hours: 37.5 Hours a week. Monday - Friday between the hours of 8am - 6pm.** **Location: Office based on Oxford Road, Manchester City Centre.** Our Operations Team requires an additional administrator to be part of the payments and collections Team within our Life and Pension division on an initial 12 months...