Customer Service Agent

4 weeks ago


Syston, United Kingdom Hanson UK Full time

**Customer Service Agent - £22,700pa**:
Working at Hanson is about being part of One Team. We operate over 300 production sites in the UK, employing about 3,500 people in a wide range of roles, and our aim is to be a leading sustainable business, trusted and respected by our stakeholders for the ethics we adopt and the products we supply. We are part of the HeidelbergCement Group, one of the largest building materials manufacturers in the world, and are committed to being a fair, respectful and inclusive employer. Our motivated employees are the key to our success and our culture is based on teamwork, strong customer focus, innovation and working safely and sustainably. We are focusing on a zero-harm workplace and our ambitious target to reduce our CO2 emissions by 15 per cent by 2030 ( we have already reduced them by 50% since 2009)

**Description of Team / Department**:
A&A North reporting i

**Purpose of / Responsibilities of the role**:** To answer customer calls promptly and in a professional manner. Ensuring you take ownership and secure the order and the customer feels valued and happy with the service offering.**

**Skills / Experience**:** High level of accuracy, self motivated, able to multi task and offer a excellent level of customer service. 1 year of customer service experience,**

**Excellent Remuneration and Benefits**:

- 27 days holiday
- Leading pension scheme offering with generous contributions from Hanson.
- 24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays, and much more.
- Ongoing training and development and opportunities to help further your career.
- A comprehensive structured induction programme.
- Experience within a well-respected global market leader.
- Benefits supporting you and your family, such as Cycle to work, voluntary Life assurance.
- Access to discounted private medical benefits
- Paid day off to Volunteer every year
- Holiday Purchase Scheme
- Access to our Employee Assistance helpline for free and confidential advice

**Additional Details**:
**Location**:syston
**Full Time / Part Time**:part time
**Working Hours**:24.00 hrs
**Contract Type**:Fixed Term Contract
**Shift Description**:Tuesday, Thursday and Friday
**Company Vehicle**:none

**Hanson UK is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.**
**For quick access to screen reading technology compatible with this site**
**click here to download a free compatible screen reader**
**(free step by step tutorial**
**can be found here**
**).



  • Syston, United Kingdom ER Recruitment Full time

    **Customer Service Agent - Jan 2ndStart Date** **Syston, Hybrid (2 days office based)** **£23,754** - Would you consider yourself to be a personable, customer focused individual? - Have you previously worked in a call centre or customer service office environment? - Do you want to join a business who offer great training opportunities? **The...


  • Syston, Leicestershire, United Kingdom Hanson UK Full time

    Customer Service Agent - £22,700pa:At Hanson, we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. We understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness,...


  • Syston, United Kingdom Hanson UK Full time

    **Customer Service Agent - £22,700pa**: Working at Hanson is about being part of One Team. We operate over 300 production sites in the UK, employing about 3,500 people in a wide range of roles, and our aim is to be a leading sustainable business, trusted and respected by our stakeholders for the ethics we adopt and the products we supply. We are part of the...

  • Customer Service Agent

    20 hours ago


    Syston, United Kingdom Hanson UK Full time

    **Customer Service Agent - £22,700pa**: Working at Hanson is about being part of One Team. We operate over 300 production sites in the UK, employing about 3,500 people in a wide range of roles, and our aim is to be a leading sustainable business, trusted and respected by our stakeholders for the ethics we adopt and the products we supply. We are part of the...


  • Syston, United Kingdom Hanson UK Full time

    **Customer Service Agent Customer Service Centre - £22,700pa**: At Hanson, we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. We understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that...


  • Syston, United Kingdom Hanson UK Full time

    **Customer Service Agent - £22,700pa**: At Hanson, we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. We understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness,...


  • Syston, United Kingdom Venn Group Full time

    Children’s Service Agent – First Response (Customer Service) Start: ASAP (June 2024) Duration: 3 months initially (likely to extend) Rate: £15.75 p/h (Umbrella, Inside IR35) Hours: Full time, 37 hours per week Working pattern: Initial induction and training onsite, 3 days per week onsite, (occasionally 4) thereafter Location: Leicestershire Area An...


  • Syston, United Kingdom Hanson UK Full time

    **Customer Service Agent Apprentice for Aggregates / Aggregates / Logistics**: **Description of Team / Department**: South Wales - reporting into Charlotte Garratt **Purpose of / Responsibilities of the role**: **Developing self** - Take ownership for keeping your service knowledge and skills up to date. - To update all areas of knowledge, skills and...


  • Syston, United Kingdom Hanson UK Full time

    **Customer Service Agent Apprentice for Cement / Operations**: **Description of Team / Department**: National - reporting into Sarah Roberts **Purpose of / Responsibilities of the role**: **Developing self** - Take ownership for keeping your service knowledge and skills up to date. - To update all areas of knowledge, skills and behaviours as required to...

  • Customer Sales Agent

    3 weeks ago


    Syston, United Kingdom Hanson UK Full time

    **Customer Sales Agent**: Working at Hanson is about being part of One Team. We operate over 300 production sites in the UK, employing about 3,500 people in a wide range of roles, and our aim is to be a leading sustainable business, trusted and respected by our stakeholders for the ethics we adopt and the products we supply. We are part of the...


  • Syston, United Kingdom Hanson UK Full time

    **Customer Experience Agent**: Working at Hanson is about being part of One Team. We operate over 300 production sites in the UK, employing about 3,500 people in a wide range of roles, and our aim is to be a leading sustainable business, trusted and respected by our stakeholders for the ethics we adopt and the products we supply. We are part of the...


  • Syston, United Kingdom Hanson UK Full time

    **Customer Experience Agent**: Working at Hanson is about being part of One Team. We operate over 300 production sites in the UK, employing about 3,500 people in a wide range of roles, and our aim is to be a leading sustainable business, trusted and respected by our stakeholders for the ethics we adopt and the products we supply. We are part of the...


  • Syston, Leicestershire, United Kingdom Hanson UK Full time

    Customer Service Agent Apprentice for Cement / Operations:Description of Team / Department:National - reporting into Sarah RobertsPurpose of / Responsibilities of the role:Developing self Take ownership for keeping your service knowledge and skills up to date. To update all areas of knowledge, skills and behaviours as required to carry out the job with...


  • Syston, United Kingdom Hanson UK Full time

    **Customer Service Agent Apprentice for Supply Chain / Customer Service Centre / Commercial**: **Description of Team / Department**: South Wales - reporting into Charlotte Garratt **Purpose of / Responsibilities of the role**: **Developing self** - Take ownership for keeping your service knowledge and skills up to date. - To update all areas of knowledge,...

  • Rental Agent

    2 weeks ago


    Syston, United Kingdom People First Recruitment Solutions Limited Full time

    This is a fantastic opportunity for someone who is passionate about delivering high levels of customer service and has excellent administration skills to join our well established and highly regarded automotive client as a **Rental Agent.** **Working within a busy fast paced Rental Desk team, as a Rental Agent your responsibilities will include**: -...


  • Syston, Leicestershire, United Kingdom Hanson UK Full time

    Customer Excellence Agent - £26000pa:Hanson UK are committed to fulfilling our role in meeting the UK government's ambitions and our parent company, HeidelbergCement Group, has signed the Business Ambition for 1.5oC Commitment and joined the UN's Race to Zero campaign. Our route to decarbonisation has been ongoing for many years and we have made significant...

  • Senior Estate Agent

    3 weeks ago


    Syston, United Kingdom Connells Group Full time

    Uncapped Commission, Career Progression We’re looking for a highly motivated **Part Time Senior Estate Agent / Senior** **Sales Negotiator **to complement our fantastic residential sales team in **Syston **working in our well known **Spencers **estate agency. **Why join us as a Part Time Senior Estate Agent / Senior** **Sales Negotiator?** - Industry...


  • Syston, United Kingdom Hanson UK Full time

    **Customer Excellence Agent**: Working at Hanson is about being part of One Team. We operate over 300 production sites in the UK, employing about 3,500 people in a wide range of roles, and our aim is to be a leading sustainable business, trusted and respected by our stakeholders for the ethics we adopt and the products we supply. We are part of the...


  • Syston, United Kingdom Hanson UK Full time

    **Customer Excellence Agent - £26000pa**: Hanson UK are committed to fulfilling our role in meeting the UK government's ambitions and our parent company, HeidelbergCement Group, has signed the Business Ambition for 1.5ºC Commitment and joined the UN's Race to Zero campaign. Our route to decarbonisation has been ongoing for many years and we have made...


  • Syston, United Kingdom Hanson UK Full time

    **Customer Experience Agent for Supply Chain / Customer Service Centre / Commercial**: Working at Hanson is about being part of One Team. We operate over 300 production sites in the UK, employing about 3,500 people in a wide range of roles, and our aim is to be a leading sustainable business, trusted and respected by our stakeholders for the ethics we adopt...