Mobile Device Management
3 weeks ago
We are currently looking for a experienced Mobile Security Specialist dealing with Mass360, SOTI, MDM to join the Manchester or Crewe office
- based in CW2 and M1
**About the role**:
Your role is to help and assist other members of the team and to be as productive as they possibly can be by ensuring a fantastic end user computing environment for our clients
You will provide technical support to end users within our customer base for online services and a desktop/laptop computing environment. This will, in the main, include MDM (Mobile Device Management) Application support via MaaS360 and SOTI. You will provide end user support services for both in house projects and remote customers. Knowledge in these 2 specific MDM products is a must.
**Main Duties**:
- MDM - Mobile Device Management installations and support (MaaS 360 / SOTI)
- Customer Service
- MDM portal awareness and knowledge
- Support Management
- Incident management and resolution
- 30K- 45K base salary (negotiable depending on experience)
- 20 days holiday and bank holidays off
- Monday
- Friday 8:45-5:15pm
- Company pension
- Company events
- **About you**:
- Possess a strong understanding of remote support
- Have an aptitude for learning software and systems quickly and with mínimal instruction
- Able to work both independently as well as part of a team
- Be a self-motivated achiever who gains satisfaction from providing excellent customer service
- Have strong communication skills at all business levels
- Have a strong ability to problem-solve and troubleshoot issues
- Be resilient and able to perform under pressure.
- This is a great opportunity for someone with a passion for IT and wants to expand and learn more
- MDM - Mobile Device Management installations and support
If you believe you have the dedication, enthusiasm and skills required and are interested in joining our fantastic team, then please
**Job Types**: Full-time, Permanent
**Salary**: £30,000.00-£45,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Referral programme
Schedule:
- Holidays
- Monday to Friday
- No weekends
-
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