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Hotel Receptionist

4 months ago

St Austell, United Kingdom Holiday Inn Express Bodmin Full time

**Holiday Inn Express Bodmin - Victoria Junction** is a 71 bedroom hotel, located at Cornwall Services in Roche.

We have 2 meeting rooms and serve a complimentary breakfast with selected hot items to all of our guests. During the daytime, we serve a limited menu and, in the evening a more substantial offering for our guests.

The hotel is the first Holiday Inn Express in Cornwall and is built to the latest Generation 4 design standards for the brand. Due to expansion, we are currently recruiting a part-time Guest Services Assistant to join our front-of-house team at weekends only.

**Hospitality Allrounder Required**

We are looking for an all-around Hotel Receptionist/Guest Services Assistant. You'll need to be confident, articulate, computer literate and passionate about delivering True Hospitality to our guests.

This is a fun, part-time role, with some supervision responsibilities, you'll be working approximately 20-25 hours a week.

Due to our location at Cornwall Services, and the working hours you will need your own transport.

**Your day-to-day**
- As **Guest Services Assistant**, you will work with the wider hotel Front Desk and F&B team to ensure our guests have the perfect stay.
- You will be friendly, welcoming, make the guests feel at home delight in making sure they have a fantastic start to their day
- You will be passionate about our brand, and love what we do for our guests.
- You will look professional, be punctual, polite, courteous and helpful to guests and fellow team members at all times
- You will be fully conversant with the facilities, services and promotions offered by the hotel and the local area and whenever appropriate, share this knowledge with our guests
- You will be confident in company policies and food safety procedures and ensure these are followed at all times

**We are looking for someone who**:

- Works well under pressure in a busy environment
- Can manage their time and multitask well
- Is a team player and has a "can-do" attitude
- Works well as part of a team

**Benefits**

We will provide year-round employment, training & development, uniform, hotel discounts in over 6,000 hotels worldwide, and the chance to work with a great team of people.

**Is this your passion?**

Please get in touch and tell us how you can bring your individual skills to us, including a copy of your CV.

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: £10.50-£11.50 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- Weekend availability

Supplemental pay types:

- Tips

Application question(s):

- What means of transport do you have to get to and from work?

Work Location: In person