Head of Unplanned Care, Integrated Care

3 weeks ago


Middlesex, United Kingdom West London NHS Trust Full time

We are looking for an experienced and motivated operational manager to join our supportive senior management team in the Integrated Care Service Line as Head of Unplanned care.

The post holder will be an innovative leader and excellent communicator who will be able to motivate, engage and support staff to ensure services are delivered safely and to a high standard of care.

The post holder will be responsible for the effective over all operational management of Unplanned Care Services. This includes the financial management and planning for the services, ensuring that services performance meets the required level, supporting services managers in ensuring that they have the frameworks and resources to manage their services and ensure there are mitigations for any identified risks to the delivery of the services.

As a key member of the SMT they will be expected to work alongside colleagues to contribute to the development of service line strategy ensuring that it aligns with Trust and national directives.

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We’re rated good overall by the Care Quality Commission (CQC).

Together, we’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

For more information about the role and responsibilities, please refer to the attached job description / person specification.



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