Call Centre Executive

2 months ago


Liverpool, United Kingdom The Connected Consulting Full time

We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and have strong communication skills.

**Responsibilities**:

- Answer incoming calls from customers and provide assistance or direct them to the appropriate department
- Respond to customer inquiries and resolve any issues or concerns in a timely manner
- Provide product information and recommendations to customers
- Handle customer complaints or escalations with professionalism and empathy
- Follow up with customers to ensure their needs have been met
- Collaborate with team members to achieve individual and team goals

**Qualifications**:

- Excellent verbal and written communication skills
- Strong phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Ability to multitask, prioritize, and manage time effectively

**Salary**: From £23,025.34 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 11/04/2024


  • Call Centre Executive

    2 months ago


    Liverpool, United Kingdom ENVISION AGENCY LTD Full time

    **Call Centre Executive** As a Call Centre Executive, you will oversee the operations of our call centre, ensuring efficiency, quality, and customer satisfaction. You will lead a team of customer service representatives, providing guidance, support, and strategic direction to drive exceptional performance and achieve business objectives. **Duties**: -...


  • Liverpool, United Kingdom ALPHAATOMIC LTD Full time

    As a Call Centre Executive, you will oversee the day-to-day operations of our call centre and ensure that customer service standards are met or exceeded. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services to customers - Handle and resolve customer...

  • Call Centre Executive

    1 month ago


    Liverpool, United Kingdom Communications and Solutions Partners Group Full time

    We are seeking a highly motivated and customer-oriented Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing exceptional customer service and handling inbound and outbound calls. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and courteous...

  • Call Centre Executive

    2 months ago


    Liverpool, United Kingdom Global Wave Innovations Full time

    We are seeking a highly motivated and customer-oriented Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing exceptional customer service and resolving customer inquiries over the phone. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and timely...


  • Liverpool, United Kingdom Channel Centre Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and have...

  • Call Centre Operator

    2 months ago


    Liverpool, United Kingdom Channel Centre Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Operator. As a representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and assisting customers with their inquiries and concerns. This is a great opportunity for someone who enjoys working in a...


  • Liverpool, United Kingdom Channel Centre Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. This is a fast-paced and dynamic role that requires excellent communication skills and the...

  • Call Centre Executive

    2 months ago


    Liverpool, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner -...


  • Liverpool, United Kingdom ALPHAATOMIC LTD Full time

    As a Call Center Executive, you will play a key role in delivering superior customer service by managing inbound and outbound calls in a professional and efficient manner. You will serve as a primary point of contact for our customers, addressing inquiries, resolving issues, and ensuring a positive experience with every interaction. **Duties**: - Answer...


  • Liverpool, United Kingdom Kennedy CS Full time

    Experienced Call Centre Agents required for dealing with Inbound and Outbound Calls for a Warehousing Company based in Huyton, Liverpool! The work is Taking Inbound Calls, Making Outbound Calls, Updating Orders onto the Internal Database, Dealing with Problems/Queries and General Call Centre Duties! Immediate Start and Weekly Pay! Must be Experienced in...

  • Call Centre Advisor

    6 days ago


    Liverpool, United Kingdom Kennedy CS Full time

    Experienced Call Centre Agents required for dealing with Inbound and Outbound Calls for a Warehousing Company based in Huyton, Liverpool! The work is Taking Inbound Calls, Making Outbound Calls, Updating Orders onto the Internal Database, Dealing with Problems/Queries and General Call Centre Duties! Immediate Start and Weekly Pay! Must be Experienced in...

  • Call Centre Agent

    6 days ago


    Liverpool, United Kingdom Kennedy CS Full time

    Experienced Call Centre Agents required for dealing with Inbound and Outbound Calls for a Warehousing Company based in Huyton, Liverpool! The work is Taking Inbound Calls, Making Outbound Calls, Updating Orders onto the Internal Database, Dealing with Problems/Queries and General Call Centre Duties! Immediate Start and Weekly Pay! Must be Experienced in...

  • Call Centre Auditor

    5 days ago


    Liverpool, United Kingdom Swift Temps Full time

    Swift Placements are recruiting for an experienced Auditor to join their client in Liverpool City Centre. You will have experience working within a call centre environment and have the ability to interpret information providing vital information to the relevant teams. **Job role**:Complete call and file audits, providing feedback to all agents. **Key...

  • Call Centre Adviser

    6 days ago


    Liverpool, United Kingdom Jackson Lees Group Full time

    **Job Title: Call Centre Adviser** **Reporting**:Reports to the Contact Team Manager **Office Location**: Liverpool **Key accountabilities**: - To be the first point of contact for our clients - Deliver the highest quality customer service - To be able to handle high volume of calls as expected in a contact centre environment - Support the needs of the...

  • Call Centre Executive

    2 months ago


    Liverpool, United Kingdom Channel Partners Group Full time

    We are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Provide accurate...

  • Call Centre Operative

    2 months ago


    Liverpool, United Kingdom F Talent Group Full time

    Job Title: Entry Level Call Centre Operative Location: Liverpool **Salary**: Competitive, dependent on experience , Permanent We are a fast-growing call centre based in Liverpool, UK and we are looking for an Entry Level Call Centre Operative to join our team. This is an excellent opportunity for someone who is looking to start their career in customer...


  • Liverpool, United Kingdom Communications and Solutions Partners Group Full time

    We are currently seeking a Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing excellent customer service and handling inbound and outbound phone calls. T **Responsibilities** - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information...


  • Liverpool, United Kingdom Channel Partners Limited Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and handling incoming calls from our clients. This is a great opportunity for someone who enjoys helping others and has excellent communication...


  • Liverpool, United Kingdom The Connected Consulting Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a...


  • Liverpool, United Kingdom PLOOMS LTD Full time

    We are currently seeking a Call Centre Representative to join our dynamic team. As a Call Centre Representative, you will be the first point of contact for our customers. Your primary responsibility will be to handle inbound and outbound calls, address customer inquiries, and provide information about our products and services. **Responsibilities**: -...