Call Centre Operative
2 weeks ago
Job Title: Entry Level Call Centre Operative
Location: Liverpool
**Salary**: Competitive, dependent on experience
, Permanent
We are a fast-growing call centre based in Liverpool, UK and we are looking for an Entry Level Call Centre Operative to join our team. This is an excellent opportunity for someone who is looking to start their career in customer service and gain valuable experience in a dynamic and challenging environment.
**Responsibilities**:
- Handling customer complaints and resolving issues in a professional and efficient manner
- Providing accurate and timely information to customers
- Updating customer records on our CRM system
- Maintaining high levels of customer satisfaction
**Requirements**:
- Excellent communication skills, both written and verbal
- Good interpersonal skills and the ability to build rapport with customers
- A positive and enthusiastic attitude towards work
- The ability to work in a fast-paced environment
- A willingness to learn and develop new skills
- Basic computer literacy
**Benefits**:
- Career progression opportunities
- A friendly and supportive team environment
- Regular team outings and events
**Salary**: £22,894.00-£24,855.00 per year
**Benefits**:
- Canteen
- Company events
- Transport links
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Liverpool, Merseyside: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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