Call Centre Executive

2 weeks ago


Liverpool, United Kingdom ALPHAATOMIC LTD Full time

As a Call Centre Executive, you will oversee the day-to-day operations of our call centre and ensure that customer service standards are met or exceeded.

**Duties**:

- Answer incoming calls and respond to customer inquiries in a professional and courteous manner
- Provide information about products and services to customers
- Handle and resolve customer complaints or concerns
- Up sell products and services to customers when appropriate
- Escalate complex issues to the appropriate department or supervisor

**Skills**:

- Strong communication skills, including active listening and clear articulation
- Ability to analyse customer needs and provide appropriate solutions
- Excellent phone etiquette and ability to handle high call volumes

Join our team of dedicated professionals who are committed to providing exceptional customer service.

**Salary**: From £23,978.49 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Liverpool (preferred)

Work Location: In person

Application deadline: 05/03/2024



  • Liverpool, United Kingdom Global Wave Innovations Full time

    We are seeking a highly motivated and customer-oriented Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing exceptional customer service and resolving customer inquiries over the phone. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and timely...

  • Call Centre Operator

    7 hours ago


    Liverpool, United Kingdom Channel Centre Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Operator. As a representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and assisting customers with their inquiries and concerns. This is a great opportunity for someone who enjoys working in a...


  • Liverpool, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner -...


  • Liverpool, United Kingdom Channel Centre Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. This is a fast-paced and dynamic role that requires excellent communication skills and the...

  • Call Centre Operative

    6 hours ago


    Liverpool, United Kingdom F Talent Group Full time

    Job Title: Entry Level Call Centre Operative Location: Liverpool **Salary**: Competitive, dependent on experience , Permanent We are a fast-growing call centre based in Liverpool, UK and we are looking for an Entry Level Call Centre Operative to join our team. This is an excellent opportunity for someone who is looking to start their career in customer...


  • Liverpool, United Kingdom Communications and Solutions Partners Group Full time

    We are currently seeking a Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing excellent customer service and handling inbound and outbound phone calls. T **Responsibilities** - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information...


  • Liverpool, United Kingdom Global Wave Innovations Full time

    We are currently seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing exceptional customer service and support to our clients. **Responsibilities**: - Answer incoming calls from customers and provide assistance with inquiries,...


  • Liverpool, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-oriented Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing exceptional customer service and support to our clients. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Provide accurate...

  • Call Centre Agent

    7 days ago


    Liverpool, United Kingdom Page Personnel - UK Full time

    Welcome advisor, phone based role, onboarding new clients - Excellent permanent role with 9-5 working hours - City Centre **About Our Client**: This business are a PLC business who have expanded massively over the past 5 years and have a modern and diverse work environment, this company are not your typical contact centre, they do not work on quantity, its...

  • Call Centre Agent

    5 days ago


    Liverpool, United Kingdom HLA Recruitment Ltd Full time

    We are currently hiring for a call centre agents to support our clients legal practice in Liverpool. This is an excellent opportunity for the right person who may have strong customer service experience in person or over the phone. This is a full-time office based role. Existing experience of claims would be ideal but not essential. If you have call centre...


  • Liverpool, United Kingdom ENVISION AGENCY LTD Full time

    We are currently seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a representative, you will be responsible for providing excellent customer service and handling incoming calls in a professional and efficient manner. **Responsibilities**: - Answer incoming calls and respond to customer...

  • Call Centre Agent

    2 days ago


    Liverpool, United Kingdom Sales Bloom Full time

    **Responsibilities**: - Demonstrate a high level of customer service. - Provide advice and guidance to customers on product selection. - Develop and maintain relationships with customers. - Maintain accurate records of customer interactions. - Manage customer complaints in a professional manner. - Monitor sales performance and suggest improvements. - Stay...


  • Liverpool, United Kingdom Resolve Recruitment Services Full time

    Are you interested in a rewarding career in insurance? Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Call Centre Trained Total Loss Claims Handler to join their fast-paced claims division. This position would suit someone with a few years contact centre...


  • Liverpool, United Kingdom Global 1st Line Group Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for someone who enjoys helping others and has excellent communication...


  • Liverpool, United Kingdom Connected Group Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and...


  • Liverpool, United Kingdom Connected Group Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous...

  • Call Centre Agent

    2 days ago


    Liverpool, United Kingdom Page Personnel - UK Full time

    3 month temp role with the possibility of being extended or going perm - Weekly pay and great working patterns **About Our Client**: The organisation is a well-respected entity in the not-for-profit industry. This role will be in their **Liverpool office**. As a Temporary Customer Service Advisor you will: - Resolve customer complaints professionally and...

  • Call Centre Operator

    6 hours ago


    Liverpool, United Kingdom Page Personnel Full time

    Thriving Business - Modern Office Space **About Our Client**: Large leading UK business with strong leadership. Located in Liverpool City Centre Typical responsibilities (but not limited to) would include: - Respond quickly to all incoming client correspondence and shift requests. - To respond quickly to all incoming worker correspondence. - To work...


  • Liverpool, United Kingdom Global Wave Innovations Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity for someone who enjoys helping others and has strong communication...

  • Sales Executive

    Found in: Whatjobs ES C2 - 5 days ago


    Liverpool, United Kingdom Holt Recruitment Ltd Full time

    We have an exciting opportunity for an experienced Sales Executive to join a well-established dealership in Liverpool working with a fantastic company.The Sales Executive role comes with a basic salary of 20, basic OTE 55with excellent opportunities for progression within Luxury prestige dealership Key Sales Executive Roles and Responsibilities in...