Call Center Executive

3 weeks ago


Liverpool, United Kingdom Global Wave Innovations Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity for someone who enjoys helping others and has strong communication skills.

**Responsibilities**:

- Upsell products or services to customers when appropriate
- Provide accurate and timely information to customers
- Enter customer data and update records in the system
- Handle customer complaints or issues with professionalism and empathy
- Communicate effectively with customers to ensure their needs are met
- Follow call center scripts and guidelines to provide consistent service
- Analyze customer needs and recommend appropriate solutions

**Qualifications**:

- Excellent phone etiquette and communication skills
- Strong data entry skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Customer-focused mindset with the ability to empathize and problem-solve
- Ability to work in a fast-paced environment and adapt to changes quickly

**Job Types**: Full-time, Permanent

**Salary**: From £23,978.49 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Liverpool (preferred)

Work Location: In person

Application deadline: 14/03/2024


  • Call Centre Executive

    1 month ago


    Liverpool, United Kingdom The Connected Consulting Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a...

  • Call Centre Executive

    4 weeks ago


    Liverpool, United Kingdom ALPHAATOMIC LTD Full time

    As a Call Center Executive, you will play a key role in delivering superior customer service by managing inbound and outbound calls in a professional and efficient manner. You will serve as a primary point of contact for our customers, addressing inquiries, resolving issues, and ensuring a positive experience with every interaction. **Duties**: - Answer...


  • Liverpool, United Kingdom Channel Partners Limited Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and handling incoming calls from our clients. This is a great opportunity for someone who enjoys helping others and has excellent communication...


  • Liverpool, United Kingdom Global Partners Full time

    We are seeking a motivated Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for customers, providing excellent service and resolving inquiries over the phone. **Duties**: - Answer incoming calls from customers promptly and professionally - Address customer inquiries, resolve issues, and...

  • Call Centre Executive

    4 weeks ago


    Liverpool, United Kingdom ALPHAATOMIC LTD Full time

    As a Call Centre Executive, you will oversee the day-to-day operations of our call centre and ensure that customer service standards are met or exceeded. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services to customers - Handle and resolve customer...


  • Liverpool, United Kingdom CSP U.K. LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who enjoy helping others and have excellent communication...


  • Liverpool, United Kingdom The Connected Consulting Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a...


  • Liverpool, United Kingdom CSP U.K. LTD Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be responsible for providing excellent customer service and resolving inquiries over the phone. This is a full-time position with opportunities for career growth. **Duties**: - Answer incoming calls and respond...


  • Liverpool, United Kingdom CSP U.K. LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for someone who enjoys interacting with people and has excellent communication...


  • Liverpool, United Kingdom Channel Partners Limited Full time

    **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide accurate information about products and services to customers - Handle customer complaints or concerns with empathy and patience - Perform data entry tasks accurately and efficiently - Analyze customer needs and recommend suitable...


  • Liverpool, United Kingdom CHANNEL ALT LTD Full time

    **Responsibilities**: - Provide information about products and services - Perform data entry tasks accurately - Utilize phone etiquette to ensure positive customer experience - Upsell products or services when appropriate - Communicate effectively with customers to resolve inquiries or issues **Experience**: - Previous experience in a call center or...


  • Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...


  • Liverpool, United Kingdom Webhelp Full time

    Associate Account Manager - Swedish Speaking The Associate, Account Management oversees a team of analytic staff, developing the analytic strategy in support of call center performance improvement initiatives. This position oversees a team that assesses processes having a negative impact on customer satisfaction scores and other key metrics and oversees...


  • Liverpool, United Kingdom Webhelp Full time

    Associate Account Manager - Finnish Speaking The Associate, Account Management oversees a team of analytic staff, developing the analytic strategy in support of call center performance improvement initiatives. This position oversees a team that assesses processes having a negative impact on customer satisfaction scores and other key metrics and oversees...

  • Account Executive

    3 weeks ago


    Liverpool, United Kingdom The Candidate Ltd Full time

    **Calling all Account Executives! A brand-new opportunity awaits your call. Work as a Account Executive for one of the most influential and emerging agencies in Liverpool.** **Account Executive - Liverpool - £24,000 to £27,000 - Agency** Our client is looking for a Account Executive keen to assist the growth of their business. They will be tasked with...


  • Liverpool, United Kingdom Resolve Recruitment Services Ltd Full time

    Sales Executive, Liverpool Due to continued growth, our prestigious client seek a number of sales executives to set appointments & sell their leading portfolio of skincare products and treatments to clinics and spa's across the UK. 100 outbound calls per day to new and existing clients with the aim of setting appointments for the field reps Working...


  • Liverpool, United Kingdom SA4 Call Full time

    We are seeking a motivated Trainee Marketing Assistant to join our marketing team. This entry-level position offers a fantastic opportunity for individuals who are eager to kick-start their career in marketing. **Responsibilities**: - Assist in the creation and implementation of marketing strategies and campaigns - Coordinate and execute social media...

  • Sales Executive

    1 week ago


    Liverpool, United Kingdom DiverseJobsMatter Full time

    ABOUT ACCEL ENTERTAINMENT:Join the heartbeat of entertainment! Accel Entertainment, the nation's premier Gaming Terminal Operator, is at the forefront of revolutionizing the gaming experience. We're the powerhouse behind slot machines, redemption terminals, and a range of amusement devices that bring joy to bars, restaurants, convenience stores, truck stops,...

  • Sales Executive

    1 week ago


    Liverpool, United Kingdom Proactive Personnel Ltd Full time

    Proactive Personnel are currently recruiting for telesales agents to work within a successful sales environment. As a sales executive/sales agent you will be responsible for delivering outbound calls to an existing database through leads and enquiries. Immediate starts are available and the right telesales agent would have some experience in an outbound...

  • Sales Executive

    1 week ago


    Liverpool, United Kingdom Proactive Personnel Ltd Full time

    Proactive Personnel are currently recruiting for telesales agents to work within a succesful sales environment. As a sales executive/sales agent you will be responsible for delivering outbound calls to an existing database through leads and enquiries. Immediate starts are available and the right telesales agent would have some experience in an outbound...