Call Centre Operator

2 weeks ago


Liverpool, United Kingdom Page Personnel Full time

Thriving Business
- Modern Office Space

**About Our Client**:
Large leading UK business with strong leadership. Located in Liverpool City Centre

Typical responsibilities (but not limited to) would include:

- Respond quickly to all incoming client correspondence and shift requests.
- To respond quickly to all incoming worker correspondence.
- To work closely with the branch network to ensure you are fully utilising all available workers.
- Taking a comprehensive handover each shift from the branch network and then subsequently providing the branch network with a comprehensive handover following each shift.
- To utilise the full range of communication strategies used by both clients and workers to ensure full operational coverage.

**The Successful Applicant**:

- Administration experience
- Telephony experience
- High levels of attention to detail
- Strong customer service skills

**What's on Offer**:
This is an opportunity to work for a thriving business with career progression. Other benefits will include:

- Salary £23,000 pro rata
- Company incentive scheme
- A structured pathway for your career development
- Contributory pension scheme
- Company Health care scheme
- Company discounts scheme for high street retailers
- Your birthday off
- Cycle to work scheme
- Generous maternity and paternity benefit


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