Customer Relationship Executive

3 weeks ago


Glasgow, United Kingdom Channel Centre Full time

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Relations Representative. As a Customer Relations Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and services.

**Responsibilities**:

- Communicate effectively with customers to understand their needs and address any inquiries or concerns
- Provide accurate and timely information to customers regarding product features, pricing, and promotions
- Perform data entry tasks to update customer records and maintain accurate information in our database
- Assist customers in English to provide support to a diverse customer base
- Utilize upselling techniques to promote additional products or services to customers
- Demonstrate excellent phone etiquette when interacting with customers over the phone
- Analyze customer feedback and identify opportunities for improvement in our products or services
- Collaborate with internal teams to resolve customer issues and ensure a positive customer experience

**Skills**:

- Strong communication skills, both verbal and written, to effectively interact with customers
- Proficient in data entry tasks with attention to detail and accuracy
- Fluency in English allowing you to assist customers
- Experience with upselling techniques to maximize sales opportunities
- Excellent phone etiquette and the ability to handle customer inquiries professionally
- Bilingual or multilingual skills are highly desired for this role
- Ability to analyze customer feedback and identify areas for improvement

**Job Types**: Full-time, Permanent

Pay: From £25,221.67 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Glasgow: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 28/04/2024



  • Glasgow, United Kingdom SD Worx Full time

    SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring **people solutions** to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span **the entire employee journey**,...


  • Glasgow, United Kingdom Shore Wraps Ltd Full time

    Reporting to two Directors, the Customer Relationship Executive will be responsible for ensuring a positive customer journey with Shore Wraps, you will be the point of contact at quote stage, planning, drop off and collection. You will be a positive and approachable personality with the ability to work off your own initiative. You will need to have the...


  • Glasgow, United Kingdom CHANNEL ALT LTD Full time

    **Responsibilities**: - Communicate with customers via various face to face channels to address inquiries and resolve issues promptly - Analyze customer interactions to understand their needs and provide appropriate solutions - Utilize data entry skills to update customer information accurately in the system - Demonstrate upselling techniques to promote...


  • Glasgow, United Kingdom CHANNEL ALT LTD Full time

    **Responsibilities**: - Identify and assess customers' needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives...


  • Glasgow, United Kingdom Switch Advisor Ltd Full time

    Are you passionate about fostering meaningful client connections and driving exceptional experiences? Join our team as a Client Relationship Executive, where you'll play a pivotal role in building and maintaining strong client relationships. We're seeking an individual with excellent communication skills, a knack for problem-solving, and a dedication to...


  • Glasgow, United Kingdom VB Group LTD Full time

    As a Client Relationship Executive, you will play a crucial role in driving our business growth by establishing and maintaining strong relationships with clients. We are seeking a dynamic and results-driven individual who is passionate about sales, customer satisfaction, and teamwork. **Duties**: - Serve as the main point of contact for customers,...


  • Glasgow, United Kingdom SA4 Call Full time

    We are looking for a motivated and results-driven individual to join our team as a Client Relationship Executive. In this role, you will be responsible for cultivating and maintaining relationships with clients, identifying their needs, and promoting our products or services to meet those needs. **Duties**: - Serve as the primary point of contact for...


  • Glasgow, United Kingdom Communications and Solutions Partners Group Full time

    We are looking for a Client Relationship Executive to join our team! **Responsibilities**: - Serve as the main point of contact for customer inquiries and concerns - Maintain a high level of product knowledge to effectively address customer inquiries - Communicate with customers in person to ensure a positive customer experience - Collaborate with other...


  • Glasgow, Glasgow City, United Kingdom VB Group LTD Full time

    As a Client Relationship Executive, you will play a crucial role in driving our business growth by establishing and maintaining strong relationships with clients.We are seeking a dynamic and results-driven individual who is passionate about sales, customer satisfaction, and teamwork.Duties: Serve as the main point of contact for customers, addressing...


  • Glasgow, United Kingdom CSP U.K. LTD Full time

    We are seeking a Customer Relations Representative to join our team. As a Customer Relations Representative, you will be responsible for providing exceptional customer service and support to our clients. You will serve as the main point of contact for customer inquiries, concerns, and requests, ensuring their needs are met in a timely and professional...


  • Glasgow, United Kingdom CSP U.K. LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Relations Representative. As a Customer Relations Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position with opportunities for growth and advancement. **Duties**: - Provide...


  • Glasgow, Glasgow City, United Kingdom CSP U.K. LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Relations Representative. As a Customer Relations Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position with opportunities for growth and advancement.Duties: Provide accurate...


  • Glasgow, United Kingdom CHANNEL ALT LTD Full time

    **Duties**: - Interact with customers in-person to provide information about products or services - Address customer inquiries, resolve complaints, and provide appropriate solutions - Upsell products or services to increase revenue - Maintain accurate customer records and update information in the database - Collaborate with other team members to ensure...


  • Glasgow, United Kingdom CHANNEL ALT LTD Full time

    **Responsibilities**: - Communicate effectively with customers in person - Provide exceptional customer service and resolve inquiries or complaints promptly - Upsell products or services to increase revenue - Analyse customer interactions and data to improve service quality - Perform data entry tasks accurately and efficiently - Maintain a positive attitude...


  • Glasgow, United Kingdom ACIA CONSULTING LTD Full time

    Are you passionate about building lasting relationships and providing exceptional client experiences? Join our team as a Client Relationship Executive and be the cornerstone in fostering strong connections with our valued clients. **Responsibilities**: - Developing and maintaining strong relationships with existing clients. - Understanding client...


  • Glasgow, United Kingdom Edrington Full time

    **Requisition Id**:2028**Location**:Glasgow, Scotland, GB, G15 6RWAbout Edrington Edrington’s vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the fast-growing single malt category and Naked Malt in the blended malt category. Our portfolio is...


  • Glasgow, United Kingdom Reed Marketing & Creative Full time

    Customer Relationship Manager Glasgow Based, hybrid working. Company BMW car + Fuel card £30K- £34K Salary 5% annual bonus A leading pharmaceutical wholesaler with over 80 years of industry expertise is looking for a customer relationship manager to build on existing relationships and to cascade information on their products to their customer’s...


  • Glasgow, United Kingdom THE CONNECTED EVENT GROUP LTD Full time

    Are you passionate about fostering strong client relationships? Do you thrive on providing exceptional service and creating lasting partnerships? If so, we want you to be a part of our dynamic team! **Responsibilities**: - Serve as the main point of contact for customers, addressing inquiries and resolving issues in a timely and professional manner. -...


  • Glasgow, United Kingdom Ashurst LLP Full time

    **About Ashurst** Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent...


  • Glasgow, United Kingdom Ashurst Full time

    About Ashurst Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent...