![CSP U.K. LTD](https://media.trabajo.org/img/noimg.jpg)
Customer Relationship Executive
4 days ago
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Relations Representative. As a Customer Relations Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position with opportunities for growth and advancement.
**Duties**:
- Provide accurate information about products, services, and promotions
- Assist customers with placing orders, and resolving any issues or concerns
- Utilize phone etiquette skills to ensure positive customer interactions
- Communicate effectively with customers to understand their needs and provide appropriate solutions
- Perform data entry tasks to update customer records and maintain accurate information
- Analyze customer feedback and identify areas for improvement in our products or services
- Upsell additional products or services to enhance the customer experience
**Skills**:
- Excellent phone etiquette and communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and computer skills
- Strong attention to detail and accuracy
- Ability to multitask in a fast-paced environment
- Strong problem-solving skills
- Ability to work well independently as well as part of a team
**Job Types**: Full-time, Permanent
Pay: From £23,242.65 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 19/05/2024
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