Client Relationship Executive

4 months ago


Glasgow, United Kingdom THE CONNECTED EVENT GROUP LTD Full time

Are you passionate about fostering strong client relationships? Do you thrive on providing exceptional service and creating lasting partnerships? If so, we want you to be a part of our dynamic team

**Responsibilities**:

- Serve as the main point of contact for customers, addressing inquiries and resolving issues in a timely and professional manner.
- Build and maintain strong relationships with customers, providing exceptional customer service and ensuring customer satisfaction.
- Communicate effectively with customers through various face to face channels
- Analyze customer needs and recommend appropriate products or services to meet their requirements.
- Collaborate with internal teams to address customer concerns and provide solutions.
- Provide accurate and timely information to customers regarding product availability, pricing, and promotions.

**Requirements**:

- Strong leadership skills with the ability to take initiative and make decisions independently.
- Excellent communication skills, both written and verbal, with the ability to effectively convey information to customers.
- Strong analytical skills to assess customer needs and provide appropriate solutions.
- Previous experience in a customer service or sales role is preferred.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Detail-oriented with a focus on accuracy in data entry and record keeping.

**Job Types**: Full-time, Permanent

**Salary**: From £25,961.42 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Glasgow (preferred)

Work Location: In person



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