Client Relationship Executive
4 months ago
Are you passionate about fostering strong client relationships? Do you thrive on providing exceptional service and creating lasting partnerships? If so, we want you to be a part of our dynamic team
**Responsibilities**:
- Serve as the main point of contact for customers, addressing inquiries and resolving issues in a timely and professional manner.
- Build and maintain strong relationships with customers, providing exceptional customer service and ensuring customer satisfaction.
- Communicate effectively with customers through various face to face channels
- Analyze customer needs and recommend appropriate products or services to meet their requirements.
- Collaborate with internal teams to address customer concerns and provide solutions.
- Provide accurate and timely information to customers regarding product availability, pricing, and promotions.
**Requirements**:
- Strong leadership skills with the ability to take initiative and make decisions independently.
- Excellent communication skills, both written and verbal, with the ability to effectively convey information to customers.
- Strong analytical skills to assess customer needs and provide appropriate solutions.
- Previous experience in a customer service or sales role is preferred.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Detail-oriented with a focus on accuracy in data entry and record keeping.
**Job Types**: Full-time, Permanent
**Salary**: From £25,961.42 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Glasgow (preferred)
Work Location: In person
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