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Client Relationship Executive

3 months ago

Glasgow, Glasgow City, United Kingdom VB Group LTD Full time

As a Client Relationship Executive, you will play a crucial role in driving our business growth by establishing and maintaining strong relationships with clients.

We are seeking a dynamic and results-driven individual who is passionate about sales, customer satisfaction, and teamwork.

Duties:

  • Serve as the main point of contact for customers, addressing inquiries and resolving issues in a timely and professional manner.
  • Utilise Salesforce to manage customer accounts, update information, and track interactions.
  • Provide exceptional customer service by actively listening to customers, understanding their needs, and offering appropriate solutions.
  • Collaborate with other departments to ensure customer satisfaction and resolve complex issues.

Skills:

  • Excellent communication skills, both verbal and written.
  • Ability to analyse customer needs and provide appropriate solutions.
  • Strong leadership skills and the ability to work effectively in a team environment.


Join our team of dedicated professionals who are committed to providing exceptional customer service and making a positive impact on our customers' experience.


Salary:
From £25,890.17 per year

Benefits:

  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • Glasgow (preferred)

Work Location:
In person