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Client Relationship Sales Executive

2 months ago

Glasgow, Glasgow City, United Kingdom The Cigna Group Full time

Position: Broker Sales Executive

Location: Glasgow (Hybrid working model)

Compensation: Competitive salary with uncapped earning potential

Are you seeking a career with a Global organization that promotes advancement?

Do you possess a strong drive to excel in a target-oriented environment with opportunities for unlimited bonuses?

Are you skilled in interpersonal communication, both verbal and written?

Do you enjoy fostering customer relationships and thrive in a service-oriented role?

We are in search of a dedicated and ambitious individual to join our expanding Broker Sales team. This role offers the chance to work within a progressive and innovative company, in a vibrant team atmosphere that provides excellent opportunities for career growth.

As a key member of the team, you will report directly to the Broker Sales Team Manager and will be tasked with managing your own portfolio of accounts, focusing on expanding the current business.

Your responsibilities will also include identifying and securing new partnerships through proactive outreach initiatives.

This position involves supporting various aspects of Broker Service to ensure we maintain our commitment to Customer Centricity and fulfill the following duties:

  • Achieve company KPIs related to Sales
  • Communicate effectively with team members and senior management
  • Deliver exceptional broker support, aiming for first contact resolution
  • Adhere to all operational procedures and regulations in accordance with industry guidelines
  • Monitor response times to ensure timely resolution of inquiries
  • Build collaborative relationships with internal departments to optimize resources for the benefit of Brokers
  • Support team members and contribute to achieving operational objectives

Required Experience:

  • Preferred 2 years of sales experience, though not mandatory – comprehensive sales training will be provided.
  • Demonstrated ability to work effectively in a team setting
  • Experience in a multilingual environment is advantageous but not essential
  • Outbound sales experience or familiarity with insurance products is preferred
  • A proven history of achieving sales success

Essential Skills and Attributes:

  • Proactive in identifying and implementing process enhancements
  • Strong organizational skills with the ability to prioritize and manage workload effectively
  • Ability to swiftly assess customer needs in a professional manner
  • Sound judgment and decision-making skills
  • Maintain a positive attitude and strong work ethic
  • Adaptable and open to change

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is dedicated to promoting better health at every stage of life. We guide our clients through the healthcare landscape, empowering them with the knowledge and insights necessary to make informed decisions for enhancing their health and well-being. Join us in our mission to drive growth and improve lives.