Customer Relationship Executive
2 weeks ago
Duties:
- Provide accurate information about products, services, and promotions
- Assist customers with placing orders, and resolving any issues or concerns
- Utilize phone etiquette skills to ensure positive customer interactions
- Communicate effectively with customers to understand their needs and provide appropriate solutions
- Perform data entry tasks to update customer records and maintain accurate information
- Analyze customer feedback and identify areas for improvement in our products or services
- Upsell additional products or services to enhance the customer experience
Skills:
- Excellent phone etiquette and communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and computer skills
- Strong attention to detail and accuracy
- Ability to multitask in a fastpaced environment
- Strong problemsolving skills
- Ability to work well independently as well as part of a team
Job Types:
Full-time, Permanent
Pay:
From £23,242.65 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 19/05/2024
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