Helpdesk Operative
1 day ago
3 Helpdesk Operatives required at Stratford to work from 07:00 to 19:00 4 on 4 off paying £12.50 per hour starting prior to a successful interview.
Daily responsibilities include:
- Attention to Detail imperative.
- Interpret and log requests, inputting details into an in-house system
- Sort and dispatch calls to relevant provider based on each party’s contract deliverables.
- Prioritise urgent jobs and dispatch to relevant provider to address urgent demand.
- Manage Helpdesk Inbox
- Strong communication skills both verbal and written and the ability to liaise effectively within and outside the organisation
- Manage workload - Follow up on materials and sub-contractors - as required in line with demand.
- Build and maintain a good working relationship with suppliers and sub-contractors.
Previous Helpdesk Operative experience is heavily desired.
**Job Types**: Full-time, Permanent
**Salary**: £12.50 per hour
Schedule:
- 12 hour shift
- Day shift
- Monday to Friday
- Weekend availability
**Experience**:
- Help desk: 1 year (preferred)
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