Customer Service Advisor

5 months ago


Boston, United Kingdom BOSTON SEEDS LTD Full time

**Job Summary**

**£22,500 - £24,000 (pro-rata), 30 hours per week, flexible Monday to Friday.**

Boston Seeds Ltd is a successful business with an expanding online presence - the UK’s largest online retailer of grass seed and wildflower seed. Annually, we deliver over 100,000 orders on a 'Next Day' service.

We have a friendly sales team who ‘muck-in’ together and enjoy their work, and need to increase our customer service team with this key appointment. Our aim is to provide our customers with a service 'second to none'.

**Job Summary**

**Duties**
- Handling customer inquiries
- Taking and processing orders
- Order tracking and progress chasing
- Assist in day-to-day office activities

**Desired Skills**
- Confident and courteous telephone manner
- Literacy and numeracy at a good level
- Familiarity with MS Office and accounting software
- Ability to work in a busy ‘team’ environment

**Job Types**: Part-time, Permanent

Pay: £22,500.00-£24,000.00 per year

Schedule:

- Flexitime
- Monday to Friday

**Experience**:

- sales: 1 year (required)

Work Location: In person



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