Customer Service Advisor

4 weeks ago

Boston, United Kingdom Longhurst Group Full time

**Do you want to join a growing Customer Service Team?**

Due to new growth in our customer service team based in **Boston** we are now interested in meeting with individuals who really put the customer at the heart of everything they do with a desire to be part of a new and vibrant department.

We are currently recruiting for a Customer Service Advisor working 36.25 hours per week (9.15am - 5.15pm, with a 45-minute lunch) and are situated close to both the A16 and A52 making us easily commutable from many surrounding locations. Our **Boston** office provides a modern, vibrant, open plan working environment with excellent amenities, shops close by and free parking on site. The role is fully office based.

The goal for the Customer Services team is delivering excellent support to those that contact us each day. We are made up of diverse individuals who all bring different skill sets coming together to deliver a heartfelt service to those we work with.

**What will you be doing?**

Here at Longhurst Group we want to deliver excellent Housing Services that foster positive communities, enabling us to offer great homes, provide great services and improve lives.

As a Customer Service Advisor, you will be integral in showcasing how Longhurst Group really lives its values. As a touch point for our customer, you will directly help to improve lives through:

- Ensuring the highest level of customer service is always maintained. This is made up of call handling, on-line services, webchat, in person and supporting reception etc.
- Taking ownership as the first point of contact, pro-actively dealing with customer enquiries using your skillset to resolve queries first time where possible.
- Embracing and working with new technology, developing your knowledge here and pro-actively encourage a shift towards this as a way of improving access, choice and cost-effectiveness.

**About you**

To be successful in this role you’ll have a passion for delivering excellent customer service, an ability to problem solve and enjoy building rapport. You may have worked in a call centre or similar background previously working directly with customers and supporting / resolving their queries. We also welcome applicants who can demonstrate transferrable skill sets.

You’ll be comfortable in working at pace and enjoy the buzz of being part of a team environment who want to succeed together. Good organisational skills will be required and as an organisation currently going through significant growth and change at this time, you’ll need to be comfortable with embedding new ways of working.

**What you receive from us**
- 28 days annual leave plus bank holidays
- Pension Scheme
- Life Cover (as part of pension scheme membership)
- Health Care Cash Plan
- Free Eye Tests
- Investment in your personal development through our extensive learning and development opportunities.
- Family friendly, carers leave plus other paid leave
- Employee Assistance programme
- Wellbeing Support
- Free flu vaccinations
- Carers Networking Group a platform to support Unpaid Carers

**How to apply**

**Vetting Requirements**

Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to as a minimum over the past **5 years** in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.

**Equal Opportunities**

As an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We are one of the leading housing groups in the Midlands and East of England, providing more than 23,000 homes and a wide range of care and support services.

PLACEHOLDER

  • Customer Service Advisor

    3 weeks ago

    Boston, United Kingdom Taylors of Boston Full time

    We have an excellent opportunity for a motivated Service Advisor to join our team at Taylors of Boston. As a Service Advisor, you will be the first point of contact for our Service Department. Customers are at the heart of everything we do. As such we are looking for a dedicated, hard-working & personable individual who can listen to, engage with &...

  • Customer Service Advisor

    4 weeks ago

    Boston, United Kingdom Barclays Full time

    **Customer Service Advisor - Branch** **Boston** **£23,300 per annum** **Rotating between 7am-11pm Monday to Sunday** As a Barclays Customer Service Advisor - Branch, you will be accountable for serving the more complex needs of our customers and clients with a focus on achieving the best outcomes for them. For this role, you must have compassion and a...

  • Trainee Customer Service Advisor

    2 weeks ago

    Boston, United Kingdom Taylors Peugeot Full time

    Taylors of Boston are looking for a Trainee Service Advisor to join our Aftersales Team, this is an excellent opportunity for a motivated individual to gain an insight into the Motor Industry and work as a Customer Service Advisor. Customers are at the heart of everything we do. As such we are looking for a dedicated, hard-working & personable individual...

  • Customer Service Advisor

    3 weeks ago

    Boston, United Kingdom Longhurst Group Full time

    **Do you want to join a growing Customer Service Team?** Due to new growth in our Customer Service team based in **Boston**, we are now interested in meeting with individuals who really put the customer at the heart of everything they do with a desire to be part of a new and vibrant department. We are currently recruiting for a Customer Service Advisor...

  • Customer Service Advisor

    2 weeks ago

    Boston, Lincolnshire, United Kingdom Longhurst Group Full time

    Do you want to join a growing Customer Service Team?Due to new growth in our customer service team based in Boston we are now interested in meeting with individuals who really put the customer at the heart of everything they do with a desire to be part of a new and vibrant department.We are currently recruiting for one advisor role offered on a temporary...

  • Lifeline Customer Service Centre Advisor

    4 weeks ago

    Boston, United Kingdom Ad Warrior Full time

    **Lifeline Customer Service Centre Advisor** **Location**:Boston, PE21 8RU **Salary**: £18,278 - £18,842 per annum **Job Type**:Full Time, Permanent Lincolnshire Housing Partnerships Customer Service Centre is currently seeking to recruit Lifeline Customer Service Centre advisors. **The Role** They are looking for positive, motivated individuals who...

  • Customer Service Advisor

    4 weeks ago

    Boston, United Kingdom Sportsbikeshop Full time

    Sportsbikeshop.co.uk is the UK’s largest online retailer of motorcycle helmets, clothing, and accessories. Due to our continued success, we are looking to recruit a talented customer service advisor who is as nuts about bikes as we are! **Who exactly are we looking for?** Ideally you will currently ride, or have ridden motorcycles, or be able to...

  • Service Advisor

    2 weeks ago

    Boston, United Kingdom Taylors Vauxhall Boston Full time

    Due to retirement we currently have a fantastic opportunity for a Service Advisor to join our Family owned Motor Vehicle dealership We are offering a salary of up to £30000 depending upon skills and experience plus an excellent range of Company benefits. The Service Advisor plays a key part in the relationship management between the dealership, customer...

  • Lifeline Customer Service Centre Advisor

    3 weeks ago

    Boston, United Kingdom Lincolnshire Housing Partnership Full time

    **Lifeline Customer Service Centre Advisor** **Location**:Boston, Lincolnshire **Salary**: £13,471.80 per annum **Hours**:Part Time LHP’s Customer Service Centre is expanding the Boston Lifeline Team to cover a larger geographical area and as such, are seeking to recruit 2 x Part Time Lifeline Customer Service Centre Advisors. You will receive an...

  • Customer Service Centre Advisor

    3 weeks ago

    Boston, United Kingdom Lincolnshire Housing Partnership Full time

    Have you ever seen one of our LHP vans?Ever wondered what they are doing around the streets of Grimsby or Boston, and greater Lincolnshire?We have a fantastic opportunity to join our team, as aCustomer Service Centre Advisorfor either our Grimsby or Boston office, to assist colleagues driving these vans, to service our 20,000 customers efficiently,...

  • Customer Service Centre Advisor

    4 days ago

    Boston, United Kingdom Lincolnshire Housing Partnership Full time

    Have you ever seen one of our LHP vans?Ever wondered what they are doing around the streets of Grimsby or Boston, and greater Lincolnshire?We have a fantastic opportunity to join our team, as aCustomer Service Centre Advisorfor either our Grimsby or Boston office, to assist colleagues driving these vans, to service our 20,000 customers efficiently,...

  • Service Advisor

    4 weeks ago

    Boston, United Kingdom Intercounty Truck & Van Ltd Full time

    Service Advisor - Boston - 24-26k Intercounty Mercedes Truck & Van are looking for an experienced Service Advisor to work for our busy dealership based in Boston Intercounty Truck & Van Ltd has been a successfull Mercedes-Benz franchise for 20 years, covering Northamptonshire, Cambridgeshire, Buckinghamshire and Bedfordshire with dedicated commercial...

  • Service Advisor

    4 weeks ago

    Boston, United Kingdom Intercounty Truck & Van Ltd Full time

    Service Advisor - Boston - 24-26kIntercounty Mercedes Truck & Van are looking for an experienced Service Advisor to work for our busy dealership based in BostonIntercounty Truck & Van Ltd has been a successfull Mercedes-Benz franchise for 20 years, covering Northamptonshire, Cambridgeshire, Buckinghamshire and Bedfordshire with dedicated commercial vehicle...

  • Customer Service Centre, Lifeline Advisor

    5 days ago

    Boston, United Kingdom Lincolnshire Housing Partnership Full time

    Our Customer Service Centre is currently seeking to recruit a Lifeline Customer Service Centre advisor.You will receive an excellent salary of£26,943 (inc a shift allowance)plus some great benefitsWe are looking for positive, motivated individuals who are passionate about delivering excellent customer service. You will work as part of the current 24/7...

  • Customer Service Centre, Lifeline Advisor

    4 weeks ago

    Boston, United Kingdom Lincolnshire Housing Partnership Full time

    Our Customer Service Centre is currently seeking to recruit a Lifeline Customer Service Centre advisor.You will receive an excellent salary of£26,943 (inc a shift allowance)plus some great benefitsWe are looking for positive, motivated individuals who are passionate about delivering excellent customer service. You will work as part of the current 24/7...

  • Customer Service Advisor

    3 weeks ago

    Boston, United Kingdom Longhurst Group Full time

    **Do you want to join a growing Customer Service Team?** Due to new growth in our customer service team based in **Boston** we are now interested in meeting with individuals who really put the customer at the heart of everything they do with a desire to be part of a new and vibrant department. We are currently recruiting for one advisor role offered on a...

  • Customer Service Advisor

    4 weeks ago

    Boston, United Kingdom Longhurst Group Full time

    **Do you want to join a growing Customer Service Team?** Due to new growth in our customer service team based in **Boston** we are now interested in meeting with individuals who really put the customer at the heart of everything they do with a desire to be part of a new and vibrant department. We are currently recruiting for two advisors, 1 x permanent and...

  • Customer Service Advisor

    3 weeks ago

    Boston, United Kingdom Yorkshire Building Society Full time

    **_If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including:_** **Flexibility** - We offer a range of flexible working options without unsocial hours, which can...

  • Service Advisor

    4 weeks ago

    Boston, United Kingdom Drayton Motors Full time

    A great opportunity to join the Drayton Motors Team - Voted 'Best Dealership to Work For 2017, 2018 & 2019'. Multi Award Winning business, Automotive Management Awards. Operated by long stable management team who have overseen the business grow since coming under new ownership in 2013. We are looking for a Service Advisor to work within the Aftersales...

  • Service Advisor

    4 weeks ago

    Boston, United Kingdom Drayton Motors Full time

    A great opportunity to join the Drayton Motors Team - Voted 'Best Dealership to Work For 2017, 2018 & 2019'. Multi Award Winning business, Automotive Management Awards. Operated by long stable management team who have overseen the business grow since coming under new ownership in 2013. We are looking for a Service Advisor to work within the Aftersales...