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Senior Content Operations Executive

2 months ago

London, United Kingdom Ascential Full time

We're looking for a Senior Content Operations Executive to join our team in London as part of our Content function.

Your Team: The Content team at LIONS is dynamic and agile and needs to respond to the evolving needs of our global audience.

Your Role: You will plan, organise and deliver content operations across LIONS - the Festivals and possibly other live events including the regionals, as well as project scheduling with the wider content department for its subscription, learning and advisory product portfolios

You will be eligible to join us at Cannes Lion Festival 2024,

Key Responsibilities
- Talent and asset management
- concise correspondence with talent, supporting them throughout the entire speaker journey.
- Work with multiple stakeholders at LIONS but particularly the content (editorial) managers who programme the content & work closely with the regional teams including Dubai Lynx
- Work closely with session hosts - confidently communicate all session details, track updates and liaise with team members on any hosts/speakers requests (greenroom catering, security, MUA etc)
- Collate and track all content sessions' technical requirements, and communicate to the production team
- Create rehearsal schedules and maintain them throughout the event cycle
- Work with the Content Operations team to build out and improve processes
- Liaise with speakers and session hosts on visa and speaker licence requirements (Dubai Lynx)
- Manage our internal inbox within a set timeframe and resolve external questions
- Communicate information relating to passes and registration enquiries
- Create and proof our information guides and update our FAQ documents
- Proof all talent webpages and talent marketing assets
- Testing our in-house content portal, requesting updates with the dev team and tracking updates
- Creating surveys on qualtrics and extracting the data
- Ensure speakers and audience have an exceptional experience from confirmation to event delivery
- Manage post-event communications, including collating feedback, quotes, sending photos and footage

Your Experience
- Strong administrator - highly organised both in yourself and co-ordinating others, to ensure deadlines are met and that you can manage multiple tasks effectively
- Strong attention to detail - we strive to ensure that everything we deliver is at a premium level
- Excellent organisational and time management skills - you may be working across our different stages at the same time
- Experience in event management, including onsite, is desired but not essential
- Knowledge of the advertising and communications industry highly desirable
- Familiarity of G- Suite
- Experience liaising with people internally and externally in a previous role would be advantageous

Who are we?

The LIONS brand is probably most synonymous with Cannes Lions, The International Festival of Creativity, the definitive meeting place for the global creative communications and advertising community. It’s five days of inspiration, aspiration, unlimited magic and potential. The Festival has been championing creative excellence since 1954 with the goal of providing a global destination and the definitive benchmark for creativity that drives progress.

LIONS is going through an exciting time as it’s recently repositioned as The Home of Creativity, supporting those in the business of creativity at every step of their journeys with an extended portfolio of new advisory, learning and intelligence services. Our purpose is to drive progress through creativity for an incredibly diverse and talented global creative community.

You will join a team of change makers. The team’s purpose is to champion change to create the most powerful global creative community and drive growth for the brand.

LIONS is an Ascential company. Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world's leading consumer brands and their ecosystems. We help our customers to make smart decisions that improve performance now, and in the future.

With more than 2,500 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries. Ascential is listed on the London Stock Exchange.

Why choose us?

At Ascential, diversity, equity and inclusion is core to us. We’re a company built around our people - and we’re committed to supporting each and every one of them to be the best they can be. We love having a diverse team of people who bring new ideas and different strengths and perspectives to Ascential. Our employee-led groups and networks, Ascential Pride, Black in Business and EmPower: An Ascential Women's Initiative, Shalom Ascential and Latinx, help us to create a place where communities and allies can connect and share experiences.

We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.

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