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Customer Service Coordinator
4 months ago
**Customer Service Coordinator**
**Portsmouth**
**Permanent**
If you are motivated by providing superb customer service and enjoy a working environment that is friendly and fast paced, then we would very much like to speak to you. This is a varied role that would suit someone who is quick, accurate and organised intheir work, with the ability to accept multiple tasks and work to deadlines.
You will be the first point of contact for our clients, providing an outstanding level of customer service, order entry and administration.
You will be responsible for efficiently taking and processing sales orders directly from our clients, building relationships, and liaising with our field-based Sales Team and confident taking ownership of any customer issues or requests from start to finish,ensuring they are dealt with satisfactorily and resolved.
**Key Skills required**:
- A team player with a positive can-do attitude
- Articulate verbal and written skills
- A confident telephone manner and natural rapport with customers
- Ability to multitask, prioritise and have a keen eye for detail
- Proficient computer skills (Word/Excel) and an ability to learn in-house data systems
- Very strong work ethic and happy to work in a small friendly team
- Ability to work under pressure
**Benefits**:
- On site parking
- 33 days holiday a year (including Bank Holiday)
- 50% staff discount on company products
- No weekends - Monday to Friday 9-5PM
- Great Work/Life balance
**Salary**:
£23,000.00-£26,000.00 per year depending on experience
