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Service Coordinator

2 months ago

Portsmouth, Portsmouth, United Kingdom Huntress Full time

Job Summary:

Huntress Search Ltd is seeking a highly organized and detail-oriented Service Coordinator to join their team. As a Service Coordinator, you will be responsible for managing the day-to-day administration for engineers, ensuring seamless operations and excellent customer service.

Key Responsibilities:

  • Manage Engineer Diaries: Coordinate and schedule engineer appointments, ensuring timely and efficient service delivery.
  • Job Monitoring: Continuously monitor open jobs to ensure engineers are dispatched within the designated timeframe, maintaining high levels of customer satisfaction.
  • Workload Management: Effectively manage a changing workload, prioritizing tasks and adjusting to meet the needs of the team and clients.
  • Engineer Liaison: Develop strong relationships with engineers, providing support and guidance to ensure successful project outcomes.

Requirements:

  • Problem-Solving Skills: Possess excellent problem-solving skills, with the ability to think critically and outside the box.
  • Attention to Detail: Demonstrate a high level of attention to detail, ensuring accuracy and precision in all aspects of the role.
  • Communication Skills: Possess excellent communication skills, with the ability to effectively interact with engineers, clients, and other stakeholders.

About Huntress Search Ltd:

Huntress Search Ltd is a recruitment agency committed to providing equal opportunities for all candidates, regardless of background or experience. We strive to create a diverse and inclusive work environment, ensuring that all employees feel valued and supported.