Facilities Helpdesk Administrator
2 weeks ago
**Salary**
££22-26k
Our client based in Westfield Shopping Centre Stratford are looking for a Helpdesk Administrator to join their team.
The hours of the role are between 8.30am and 5.30pm Monday to Friday
**This is a permanent position.**
**Duties and responsibilities**
We are looking for someone who can
The main characteristics of Accountabilities are:
- To assist with the smooth running of the Logistics office on a day-to-day basis to ensure that all daily operational and business requirements are met.
- To maintain health and safety that is compliant with Client and ISS requirements. Support the site Emergency Response procedures and compliancy to Service Yard rules.
- To manage & monitor the Delivery Management System (DMS) - the online booking-in website including contractor access requests.
- To manage the helpdesk operations to ensure inbox and incoming calls are maintained to standards including organising incoming reports into relevant folders.
- To log reported reactive jobs on to Westfield’s FSI Concept CAFM system.
- To liaise with customers on all aspects of the business; to ensure customer satisfaction and a high quality of service and compliance are maintained at all times.
- To provide information and assistance to retailers, suppliers and couriers regarding the delivery & contractor access process.
- Manage and promote Value Added Service & Skips.
Communicate to the Key Account Coordinator all relevant issues and plans.
**Skills and experience**
We are looking for someone
- Analytical skills covering written, graphic, numeric and statistical information and involving risk assessment. Knowledge of risk management within a medium to large organisation.
- Good verbal and written communication skills are required; proactive communication skills are a requisite in establishing and maintaining customer confidence.
- Good problem solving skills with a good level of attention to detail.
- Good understanding of general H&S in the workplace.
- Ability to work as part of a team or independently.
- Ability to work under pressure, use own initiative and meet deadlines.
- Proficiency in establishing and building client relationships to meet the departmental goals of the Organisation.
Proficiency with the Microsoft Office Suite, FSI Concept or similar software
**Location**
Stratford
**Additional information**
This role is a permanent position
**To Apply**
Please send a CV and Cover Letter indicating your availability and suitability for the role.
INDUNI
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£25,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Facilities management: 2 years (preferred)
- Health and Saftey: 2 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
-
Facilities Helpdesk Administrator
12 hours ago
London, United Kingdom Alex Young Recruitment Ltd Full timeFacilities Helpdesk Administrator My client is currently seeking a facilities helpdesk administrator for their unique building on the Southbank. You will have a proven track record in facilities helpdesk and good communication skills. Sector: Entertainment Duties will include looking after the cafm system for all enquires from the facilities department,...
-
Administrator / Facilities Coordinator
2 weeks ago
London, United Kingdom Optim Facilities Full time**About Optim Facilities** Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth...
-
Administrator / Facilities Coordinator
2 weeks ago
London, United Kingdom Optim Facilities Full time**About Optim Facilities** Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth...
-
Contract Helpdesk Manager
Found in: Talent UK C2 - 7 days ago
London, United Kingdom Pareto Facilities Management Full timeContract Helpdesk ManagerLocation: Site based – with flexibility Salary: £35k DOEHours: 40 hours a weekRole Type: PermanentPareto are currently looking for an Contract Helpdesk Manager to join us on a full time basis.Responsibilities to include but not limited to:Implementing and managing the eLogs CAFM system across a high profile Integrated Facilities...
-
Helpdesk Administrator
Found in: Talent UK C2 - 7 days ago
London, United Kingdom CBW Staffing Solutions Full timeHelpdesk Administrator - NW10 London - £16.00 per hour - Temp to perm Are you an experienced Helpdesk Administrator looking to join a fantastic team?Would you like career progression opportunities and be recognised for your work? If so, read on...Exciting opportunity to work for an established FM service provider situated in NW10 London. The successful...
-
London, United Kingdom Total Facilities Recruitment Limited Full timeMy client is a Facilities Compnay who is looking to recruit an experience Helpdesk Administrator in Farringdon.The successful candidate will be a well presented professional individual. Previous experience within a facilities/building maintenance company is essential environment. The successful will need to be immediately available and able to commit to...
-
Helpdesk Operative Facilities Management
7 days ago
London, United Kingdom Rise Technical Recruitment Limited Full timeHelpdesk support operative Tottenham (N15) £28'000-£30'000 + Days based role + Long term career stability + Development + Excellent Pension + Training + Very generous Holiday Do you have experience working within the facilities management industry and have experience in a help desk role? Are you looking for a varied role that offers variety, autonomy and...
-
Helpdesk Administrator
4 days ago
London, United Kingdom 1st Step Solutions Ltd Full timeLocation: London - Sector: Business Support - Job type: Contract - Salary: Negotiable - Contact: SE Recruitment Team - Job ref: 241342_1676453874 - Published: 15 days ago - Expiry date: 2023-03-17 - Startdate: ASAP **Helpdesk Administrator** **5 month Contract** **City of London** 1st Step Solutions are working on behalf of leading UK wide Contractor who...
-
Helpdesk Administrator
2 hours ago
London, United Kingdom 1st Step Solutions Ltd Full timeLocation: London, England - Sector: Business Support - Job type: Contract - Salary: Negotiable - Contact: Jess Chattaway - Job ref: 241342_1673256401 - Published: 37 minutes ago - Expiry date: 2023-02-08 - Startdate: 16/01/2023 - Helpdesk Administrator - Ongoing Contract (Possible temp - Perm) - City of London - 1st Step Solutions are working on behalf of...
-
Helpdesk Administrator
Found in: Talent UK C2 - 7 days ago
London, United Kingdom CBW Staffing Solutions Full timeHelpdesk Administrator - Cannon Street, London - £35k per annum CBW is currently recruiting for a Helpdesk Administrator looking to take on the next challenge in Facilities Management. One of our key clients is looking for a hardworking, ambitious individual to work in a team.Details:Monday to Friday 8:00am to 17:00pm Hybrid role Key...
-
Facilities Helpdesk Manager
2 weeks ago
London, United Kingdom GH Engage Limited Full timeFacilities Helpdesk and Performance Manager- 55k- Permanent- London West End My client a leading Facilities and Maintenance Provider are currently recruiting for an experienced Facilities Helpdesk Manager to join and lead a team on a prestigious contract in London. Monday to Friday #removed# Facilities Helpdesk Management leading a Helpdesk Team Raising...
-
Helpdesk Administrator
1 day ago
London, United Kingdom Office Angels Full timeOffice Angels are working with a facilities client in London who support health care settings with facilities maintenance and are seeking back office support for a Helpdesk Administrator. We have two vacancies, one which is a maternity cover until Feb 2023 and the other vacancy - should you get on well could evolve into a permanent placement. This is an...
-
Contract Helpdesk Manager Facilities · London
2 weeks ago
London, United Kingdom Pareto FM Full timeContract Helpdesk Manager Location : Site based – with flexibility Salary: £35k DOE Hours: 40 hours a week Role Type : Permanent Pareto are currently looking for an Contract Helpdesk Manager to join us on a full time basis. Responsibilities to include but not limited to: Implementing and managing the eLogs CAFM system across a high profile...
-
Helpdesk Operator
1 day ago
London, United Kingdom Venn Group Full timeHelpdesk Operator Venn Group are working with a higher educational organisation for the recruitment of a Helpdesk Operator to help support the Estates and Facilities team. **Salary**:£26,418 **Hours**:Hours **Length**: Permanent **Location**: London - Provide administrative and supporting skills to the Estates and Facilities Team - Liaise with...
-
Facilities Helpdesk Administrator
Found in: Talent UK C2 - 7 days ago
London, United Kingdom paretofm Full timeHelpdeskAdministratorSalary:28000Location:Central London SW1APareto arecurrently looking for a Helpdesk Administrator to join us on a Fulltime basis to be based in CentralLondon.Responsibilities to includebut not limitedto:Monitoring theFacilities Helpdesk email and loggingjobs;Actively monitoringopen jobs including chasing engineers for updates and...
-
Helpdesk Administrator
2 hours ago
London, United Kingdom Bouygues Energies & Services UK Full time**Helpdesk Administrator**: Bouygues Energies & Services Solutions - Home working Bouygues Energies and Services currently has an exciting opportunity for a Helpdesk Administrator to join our Greater London Mobile Maintenance Engineering team. The mobile team in London supports reactive and PPM maintenance activities across all the sites we currently...
-
Helpdesk Operator
3 days ago
London, United Kingdom MMP Consultancy Full timeMMP Consultancy are working with a fantastic organisation based in Tooting to recruit a Helpdesk Coordinator on a temporary contract. The Facilities Helpdesk Coordinator will be responsible for the administrator of the Helpdesk System and reports directly to the Helpdesk Manager. The post holder will possess excellent communication skills as they must be...
-
Facilities Administrator
4 days ago
London, United Kingdom Catch 22 PLC Full time**Job title**: **Facilities Administrator** **Job type**: - Temporary**Emp type**: - Full-time**Industry**: Recruitment **Pay interval**: - Hourly**Pay rate**: - GBP £13.00**Location**: - London**Job published**: - 02/02/2023**Job ID**: - 46150We are currently looking for **Admin Assistants** at all levels across London to work with a range of...
-
Facilities Administrator
1 week ago
London, United Kingdom Catch 22 Full timeWe are looking for **Admin Assistants** at all levels across London to work with a range of clients including **healthcare**organisations, **schools**and **facilities services providers**to complete general **office administration tasks** each role can include any of the following tasks: - Data entry and document production - Receiving calls and taking...
-
Facilities Compliance Coordinator
1 week ago
London, United Kingdom Optim Facilities Full time**About Optim Facilities** Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth...