Facilities Helpdesk Administrator

Found in: Talent UK C2 - 2 weeks ago


London, United Kingdom paretofm Full time

HelpdeskAdministrator

Salary:28000

Location:Central London SW1A

Pareto arecurrently looking for a Helpdesk Administrator to join us on a Fulltime basis to be based in CentralLondon.

Responsibilities to includebut not limitedto:

  • Monitoring theFacilities Helpdesk email and loggingjobs;
  • Actively monitoringopen jobs including chasing engineers for updates and allocatingjobs to engineers;
  • Raisingpurchasing orders for engineers and other team members asrequired;
  • Allocating PPMtasks toengineers;
  • Scanningcompliance documentation (inhouse andsubcontractor);
  • Reviewingdocumentation and raising any issues to either the Technical SiteManagers or Contractor ComplianceManager;
  • Monitoring up andcoming inspections and coordinating dates with subcontractors andTechnical siteManagers;
  • Following upwith subcontractors paperwork/certificates in relation to completedinspections;
  • Raisingremedial actions followinginspections;
  • Assisting theTechnical site Managers with the raising of quotes asrequired;
  • Logging monthlyovertime for approval by the AccountDirector;
  • Assessingcompleteness and appropriateness of subcontractorRAMS
  • Supervisingsubcontractors ensuring all H&S rules are adheredto
  • Completing spot auditson subcontractors to ensure they are working with siterules
  • Completing spotaudits on the Pareto engineers to ensure they are working to siterules
  • Completing regularaudits on Pareto engineer risk assessments forcompleteness
  • Monitoringand ensuring engineer training records are up todate

KeyRequirements:

  • Previousadministrative experiencedesirable
  • Previoushelpdesk experience isdesirable
  • Previousexperience overseeing contractorsrequired
  • Demonstratestrong administrationskills
  • Strong IT skillsincluding MicrosoftOffice
  • Excellent telephoneand email manner with solid communication and interpersonalskills
  • Attention todetail


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