Helpdesk Administrator required in Farringdon

2 weeks ago


London, United Kingdom Total Facilities Recruitment Limited Full time

My client is a Facilities Compnay who is looking to recruit an experience Helpdesk Administrator in Farringdon.The successful candidate will be a well presented professional individual. Previous experience within a facilities/building maintenance company is essential environment. The successful will need to be immediately available and able to commit to this contract.

Hours

Monday - Friday

8am - 5.00pm

  • Allocating Engineer’s jobs and schedules.
  • Raising quotations
  • Liaising with clients and suppliers.
  • Logging emergency calls and closing down jobs when complete.
  • To assist with the control of all financial and commercial aspects of contracts
  • To assist in the production of supporting financial information.
  • To maintain and update both manual and computer records.
  • To prepare and issue predefined reports, which form part of the contract and customer requirement
  • To undertake general office duties relating to the contract including:
  • Correspondence and filing
  • Minutes of meetings
  • Preparation of reports and documentation
  • Updating of electronic records
  • Material ordering and administration
  • Subcontractor’s administration
  • Production of valuations and presentation of results
  • Quote logging and processing
  • Collating timesheets from engineers, chasing and checking quality of data
  • Contract set-up (PPM / System support)
  • Application billing preparation
  • Contract escalation process
  • To enable full auditable trails with for example but not limited to Invoices, timesheets, material orders and goods received notes.
  • To be responsible for the commercial support on the contract through to final account.
  • Cover help desk duties when required.

Essential Skills

  • Must be client facing
  • Must be immediately available
  • Previous Contract Admin / Helpdesk experience is required
  • You will need to be phone confident and also of smart appearance as the role will involve customer meetings
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