Equality & Involvement Administrative Officer

9 months ago


Wakefield, United Kingdom South West Yorkshire Partnership NHS Trust Full time

Provide services within well-established policies, procedures, protocols, guidelines, whilst acting within the required sphere of competences for the role at all times. Demonstrate sound knowledge of the service to enable the post holder to contribute and inform decision making within the service. Act as principal point of contact for users of the service eg, individuals from within/outside the Trust, service users and members of the public etc. Work flexibly to meet the needs of the service.

Develop and maintain good working relationships by being, flexible, adaptable, polite, positive and empathetic, communicating effectively and informatively. Work with sensitivity and have a good understanding of the service provision and issues experienced by its users. Prioritise own tasks, exercising a degree of independence, initiative and judgement. Assess situations, identify and resolve potential problems within own skill set.

Refer and seek guidance on issues outside of postholders level of competency or authority to the E&I project officer/manager.



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