Receptionist / Administrative Assistant - Band 2

2 months ago


Gloucester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

To provide reception duties, maintaining an efficient and friendly service, projecting the professional image of the business through excellent customer care.

To support the manager and the administration team in administrative functions.

To adopt a constantly flexible approach to ensure that all individual and team objectives are completed efficiently and within given timescales.

To maintain confidentiality at all times.

Meet patients, clients, managers and visitors in a friendly and courteous manner, checking their details, updating their clinical notes, booking them into a clinic, offering them a drink and assisting them with enquiries.

To deal competently and discreetly with queries within a busy reception area ensuring confidentiality.

To monitor the smooth running of clinics, updating patients of any delays. Updating clinicians and management of any issues.

To book review appointments for patients on advice from clinician

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.

Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.



  • Gloucester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

    We now have an exciting opportunity for an enthusiastic Part Time Receptionist to join our large administration team; the Receptionist must be able and willing to work in a very busy environment where priorities change on a daily basis, have excellent interpersonal skills and willing to embrace change. Although primarily based in Wotton Lawn the post holder...


  • Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Outpatient Receptionist, Band 2 (22.5 hours a week - 3 days) We are currently looking for enthusiastic, self-motivated and flexible people to join our reception team at Gloucestershire Hospitals NHS Foundation Trust. The post is based at Gloucester Royal Hospital, however the role will require cross site support as needed (please note we do have a free bus...


  • Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Outpatient Receptionist, Band 2 (30 hours a week) We are currently looking for enthusiastic, self-motivated and flexible people to join our reception team at Gloucestershire Hospitals NHS Foundation Trust. The post is based at Gloucester Royal Hospital but may require cross site support as needed, (please note we do have a free bus for staff that goes...

  • Receptionist - Band 2

    1 month ago


    Gloucester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

    An exciting opportunity has arisen for an enthusiastic, highly motivated, confident and organised individual with lots of energy who relishes a challenge, to join the Gloucestershire Community Dental Services in the role of a receptionist. You will be providing clerical support to clinical staff ensuring the efficient and effective provision of dental...


  • Gloucester, United Kingdom Bruton Knowles Full time

    **Job Title**: Receptionist - Administrative Assistant **Location**: Gloucester **Salary**: Competitive **Job type**: Full-Time, Permanent **About us**: Bruton Knowles LLP is an independently owned Chartered Surveying practice who provide a comprehensive range of surveying and property services. Our geographic reach covers the whole of England and...


  • Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Administration Co-ordinator, Band 3 (22.5 hours a week) To assist the ED Administration Manager to ensure that the Emergency Department operate an effective Reception/Administration Service. To assist the ED Administration Manager with all associated administrative work, including line management of Receptionists, rota management, pay returns, annual...


  • Gloucester, United Kingdom Bruton Knowles LLP Full time

    Overview: Bruton Knowles LLP is an independently owned Chartered Surveying practice who provide a comprehensive range of surveying and property services. We are looking to recruit a Receptionist - Administrator to provide professional receptionist and administrative services to the business based from the Gloucester Office. Qualifications: The job will...


  • Gloucester, United Kingdom Hooray Recruitment Full time

    Would you like to work for a local educational establishment? Do you have experience in a customer facing role? Have you previously worked within an Administrative position? If the answer is yes to all of the above, then Hooray may have the role for you! Hooray are proud to be supporting a local educational establishment to assist in the recruitment for a...

  • Receptionist - Band 2

    1 month ago


    Gloucester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

    An exciting opportunity has arisen for an enthusiastic, highly motivated, confident and organised individual with lots of energy who relishes a challenge, to join the Gloucestershire Community Dental Services in the role of a receptionist. You will be providing clerical support to clinical staff ensuring the efficient and effective provision of dental...


  • Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Job summary Outpatient Receptionist, Band 2 (30 hours a week) We are currently looking for enthusiastic, self-motivated and flexible people to join our reception team at Gloucestershire Hospitals NHS Foundation Trust. The post is based at Gloucester Royal Hospital but may require cross site support as needed, (please note we do have a free bus...


  • Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Office/ Receptionist, Band 2 (20.5 hours a week) Are you looking for a varied and rewarding job? We are looking for people to join the General Services Team in the Pathology General Office to undertake administrative duties including organising rotas, managing records and invoices, and answering queries. There may also be the occasional need to cover...


  • Gloucester, United Kingdom Barnwood Park School Full time

    **Term Time only + 1 week holiday working - Actual salary £15,826/per annnum** **Interviews to be held Friday 17 February** To provide a reception service and administrative support within a secondary school setting. To assist with the attendance recording and data entry. **Job Types**: Part-time, Permanent Part-time hours: 35 per week **Salary**:...


  • Gloucester, United Kingdom Barnwood Park School Full time

    **Term Time only + 1 week holiday working - Actual salary £15,826/per annum** **Interviews to be held Friday 17 February** To provide a reception service and administrative support within a secondary school setting. To assist with the attendance recording and data entry. **Job Types**: Part-time, Permanent Part-time hours: 35 per week **Salary**:...


  • Gloucester, United Kingdom BK Service Company Limited Full time

    Overview: Bruton Knowles LLP is an independently owned Chartered Surveying practice who provide a comprehensive range of surveying and property services. We are looking to recruit an Receptionist - Administartor to provide professional receptionist and administrative services to the business based from the Gloucester Office. **Responsibilities**: -...


  • Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Receptionist, Band 2- Dermatology (22.5 hours a week) To provide an efficient reception/clerical service for the Dermatology Department. To carry out all associated clerical work, including registration of patients, updating patient records and patient enquiries. Communication and close liaison with admin staff, clinical staff, patients and relatives is...

  • Receptionist - Band 2

    2 weeks ago


    Gloucester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

    The Child and Adolescent Mental Health Service (CAMHS) is looking for a Receptionist to join the friendly supportive team based at Acorn House, Gloucester. This is an exciting time to join our high performing CAMHS team as we continue to expand and develop the range of interventions we offer. The successful applicant will work as part of a team, providing...


  • Gloucester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

    The Child and Adolescent Mental Health Service (CAMHS) is looking for a Receptionist to join the friendly supportive team based at Acorn House, Gloucester. This is an exciting time to join our high performing CAMHS team as we continue to expand and develop the range of interventions we offer. The successful applicant will work as part of a team, providing...

  • Receptionist - Band 2

    2 months ago


    Gloucester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

    The Child and Adolescent Mental Health Service (CAMHS) is looking for a Receptionist/Administration Assistant to join the friendly supportive team based at Acorn House, Gloucester. This is an exciting time to join our high performing CAMHS team as we continue to expand and develop the range of interventions we offer. The successful applicant will work as...


  • Gloucester, United Kingdom i2i Recruitment Consultancy Full time

    **Receptionist / Administrator** **£13.65 per hour -Temporary** **Gloucester** **37 hours** **Monday - Friday** My amazing client, based in Gloucester is looking for a receptionist to join their busy team. The purpose of this role is to assist the departments whilst supporting the day to day running of the office. The Role: - To deal effectively with...


  • Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    DRS Qualifications Administrative Assistant, Band 2 (22.5 hours a week, fixed term contract for 12 months) To provide effective and competent administrative support for all qualifications provided by the Gloucestershire Retinal Education Group (GREG) To consistently deliver excellent levels of communication; promoting strong working relationships across...