Administration Co-ordinator, Band 3

1 month ago


Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

Administration Co-ordinator, Band 3 (22.5 hours a week)

To assist the ED Administration Manager to ensure that the Emergency Department operate an effective Reception/Administration Service.

To assist the ED Administration Manager with all associated administrative work, including line management of Receptionists, rota management, pay returns, annual leave/sickness, recruitment, appraisals

If you enjoy working in what can be a challenging environment, are able to deal with difficult/sensitive situations, enjoy a variation in day to day duties and are resilient and have a sense of humour this could be the job for you.

To assist the ED Administration Manager on a day to day basis

Line manage a small group of Receptionists

Rota management

Assist in the completion of monthly timesheets and process pay returns

Monitor and assist annual leave requests and sickness absences and conduct return to work interviews

Conduct appraisals

Assist with recruitment and selection process for Receptionists

To assist in training newly appointed staff and provide knowledge and support for staff and colleagues to enable them to perform their own roles to maximum effect

To work with the ED Administration Manager to develop and implement local policies/processes

Attend meetings as and when required to do so

Liaise with other departments regarding retrieval of ED documentation. Respond to general enquiries received from various sources

To help with the dissemination of information for staff

The post holder will assume responsibility for undertaking tasks delegated by the nominated line manager

This job profile is not a definitive or exhaustive list of responsibilities but identifies the key responsibilities and tasks of the post holder. The post holder will be expected to perform any other duties or responsibilities as assigned by management, within scope of the role

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8000 staff, we are one of the largest NHS Trusts in the UK. We offer a generous annual leave allowance, access to an excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes and social activities.

Please see the attached job description and person specification for more information on the main responsibilities for this vacancy.



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