Systems Administrator/ Client Record Trainer

5 months ago


Cardiff, United Kingdom Fox Morris Group Full time

Systems Administrator/ Client Record Trainer - Cardiff Council

We are looking for a **Systems Admin & Client Record Trainer **will be based at:
To provide technical support to maintain, develop and manage the administration of the Children’s Services client record system (currently CareFirst; to be Eclipse).

To identify client record system solutions to operational, performance and information requirements.

To support and advise on the production of client record system training materials.

Job Specific

To assist in the implementation and maintenance of the Children’s Services client record system, including:
Systems administration and maintenance

Systems support and helpdesk

Systems and data auditing

System testing and development

Testing of new and upgraded functionality

To maintain the client record system and liaise with users to ensure data is entered consistently and accurately and to monitor compliance of users to agreed standard practices.

To support the Children’s Services client record system helpdesk, ensuring all calls are responded to within prescribed timescales and that patterns of problems can be detected.

To provide advice, support and encourage confidence and enthusiasm in staff to develop their own knowledge and skills in their use of the client record system ensuring they keep within the required processes and guidelines on a daily basis.

To display data in a meaningful format that can be readily understood by staff undertaking data cleansing exercises. This will include clear explanations of what data needs to be updated and how the information should be updated.

To assist with the management and administration of the client record system to meet statutory, corporate, directorate and individual needs in the most efficient and effective manner.

To liaise with ICT and ensure that support issues are escalated to the provider as necessary.

To undertake operational and administrative duties as necessary to ensure the efficient running of the client record system.

To support working / user groups as required.

To deliver training on the client record system to Children’s Services staff and assist in the maintenance of the live / test / train databases.

To ensure that staff and managers at all levels across Children’s Services are provided with the appropriate training as required by the Directorate.

Deliver high quality training on the client record system to targeted groups throughout Children’s Services.

Undertake the delivery of training through various mediums, e.g. online (Microsoft Teams) / e-learning / face to face with groups and individuals. Group sizes are varied.

Maintain course training material, training plans and processes maps taking into account the introduction of new procedures and/or new equipment / technology.

Be responsible for the maintenance, analysis and reporting of course evaluation returns.

Work with the client record system provider where required.

Work closely with the Assistant System Administrator and Helpdesk staff to gain an understanding of their roles and offer cover when required at both levels.

Actively participate in projects, as an individual and working with other staff, to contribute to the development of the team’s functionality and expertise.

If you are looking for a new role or would like further information, please send across your up to date CV

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee**.**

Look forward to speaking with you,

**Job Types**: Full-time, Temporary contract
Contract length: 3-6 months

**Salary**: £15.44-£19.31 per hour

**Benefits**:

- Company pension
- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- system administration: 2 years (required)
- Childrens Services: 1 year (required)
- Local Authority: 2 years (required)

Work Location: In person

Reference ID: Systems Administrator & Client Record Trainer



  • Cardiff, United Kingdom Spire Healthcare Full time

    **Medical Records Administrator | Spire Cardiff Hospital | Cardiff | Full Time** **Spire Cardiff Hospital are looking to bring on an Medical Records Administrator to assist in developing and maintaining the single patient record system within the hospital** **Spire Cardiff Hospital is the largest, modern provider of private healthcare in Wales. We’re...


  • Cardiff, United Kingdom Veesupportservices Ltd Full time

    To provide technical support to maintain, develop and manage the administration of the Children’s Services client record system (currently CareFirst; to be Eclipse). To identify client record system solutions to operational, performance and information requirements. To support and advise on the production of client record system training materials. Job...


  • Cardiff, United Kingdom iWork Recruitment Limited Full time

    Contract to start ASAP until 21-06-24 with a possible extension. **Job Purpose**: To provide technical support to maintain, develop and manage the administration of the Children’s Services client record system (currently CareFirst; to be Eclipse). To identify client record system solutions to operational, performance and information requirements. To...


  • Cardiff, United Kingdom 4Social Work and Public Sector Staffing Full time

    Assistant Systems Administrator - Cardiff £15.44 per hour Contract - Full Time Duties/Responsibilities: - To assist in the implementation and maintenance of the Children’s Services client record system, including: - Systems administration and maintenance - Systems support and helpdesk - Systems and data auditing - System testing and development -...


  • Cardiff, United Kingdom Cleantech People Full time

    **What's involved with this role**: **Reference no: Cardiff RQ1216237** **A DBS disclosure is listed as a requirement for this role; however the level of disclosure has not been specified by the client** An Assistant Systems Administrator is required to provide technical support to maintain, develop and manage the administration of the Children’s...

  • Senior Administrator

    5 months ago


    Cardiff, United Kingdom Dragonfly Training Ltd Full time

    Dragonfly Training is a leading teacher teaching training company based in Cardiff Bay. We provide both online and in-person training to schools all over the UK and Internationally. Since incorporation in 1999 our customer base and product range has grown. This is an exciting time to join the small, friendly team to assist with our plans for growth. We are...


  • Cardiff, United Kingdom MacroActive Full time

    **Job description** - _**Superb Introduction to the world of online business, social media marketing and online revenue creation.**_ - _**Will suit detailed, persuasive extroverts interested in online business, exercise and nutrition.**_ - _**If you are interested in health and well being and want to work in a meaningful role that incorporates your passion,...


  • Cardiff, Cardiff, United Kingdom Egton Medical Information Systems Careers Full time

    We are excited to share that we are currently recruiting for a Clinical Software Trainer to join Egton Medical Information Systems Careers on a 12 month fixed term contract.This position is a field-based role and requires travel across Wales to deliver on-site training. You will be based in Wales or in a commutable distance and hold a full clean driving...


  • Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Medical Records AdministratorAbout the RoleWe are seeking a highly organized and accurate Medical Records Administrator to join our team in the Medical Records department.Key ResponsibilitiesPreparation of medical records for outpatient clinics, pre-assessment, and admissionsStorage and archiving of medical recordsProviding information and records...


  • Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** An exciting opportunity has become available at Cardiff council and we are recruiting an Assistant systems administrator. This role will support the social services directorate as they upgrade their case management software from CareFirst to Eclipse. **About the job** Eclipse case management software will replace CareFirst which has...


  • Cardiff, Cardiff, United Kingdom Egton Medical Information Systems Full time

    Job Opportunity: We are currently recruiting for a Clinical Software Trainer to join our team at Egton Medical Information Systems.Key Responsibilities:Deliver on-site training to customers across Wales.Travel extensively throughout Wales, requiring a full clean driving license.Requirements:Aptitude for delivering high-quality training sessions.Strong...

  • Trainer (Vawdasv)

    5 months ago


    Cardiff, United Kingdom Yolk Recruitment Full time

    **Trainer (VAWDASV)** Yolk Recruitment Public Sector and Not-for-Profit is excited to be supporting an established charity based in Cardiff to find a Trainer to join their team. This is a great opportunity to be a part of an inspiring team. I am on the lookout for an enthusiastic and dynamic VAWDASV Trainer to help drive change and create a safer world for...


  • Cardiff, United Kingdom Spire Healthcare Full time

    **Administrator - Medical Records | Cardiff | 37.5 hours per week | Competitive salary plus fantastic benefits | Permanent | Free Parking** Spire Cardiff Hospital is the largest, modern provider of private healthcare in Wales. We’re experts in a wide range of treatments and conditions, as well as being an orthopaedic centre of excellence, delivering...

  • First Aid Trainer

    6 months ago


    Cardiff, United Kingdom St John Ambulance Cymru Full time

    **Job summary** - To deliver our comprehensive range of first aid, health & safety, and mental health Wales courses to our diverse client base in Wales. - To provide support and assistance to the Training Delivery Manager, Senior and Lead trainers, along with other senior staff on all matters relating to St John Ambulance Cymru (SJAC) commercial training...


  • Cardiff, United Kingdom Capita India Full time

    **Assistive Technology Trainer/DSA Assessor - (Wales)** **Job Description Summary** Assistive Technology Trainer / DSA Assessor - for anyone experienced as an Assistive Technology Trainer full training will be given on DSA Assessing **Location**: Hybrid - Wales An exciting opportunity has arisen for an Assistive Technology Trainer to join our new team of...


  • Cardiff, United Kingdom CMB Engineering Full time

    **Job Advert** **Job Title**: Health & Safety Administrator **Department**: Health & Safety **Location**: Cardiff **Reporting to**:HSE Director **Responsible for**:Administration **Salary**: £20,000 per annum - __________________________________ - **Purpose of the job** Reporting directly to the HSE Director, you will provide support for all aspects...


  • Cardiff, United Kingdom Yolk Recruitment Full time

    **Trainer and Learning Designer** **The Opportunity** Yolk Recruitment is proud to be an exclusive recruitment partner for an arm's length body of the Welsh Government to recruit a Trainer and Learning Designer on a permanent basis. Our client works with public sector organisations across Wales to deliver the digital strategy for Wales. They do meaningful...


  • Cardiff, United Kingdom Stadler Signalling Deutschland GmbH Full time

    Technical Trainer Assessor 100%Technical Trainer Assessor - 100% - Open-end Stadler has been building trains for over 80 years. Thanks to our innovation, strength, flexibility and reliability, we are a leading manufacturer of rail vehicles today. Around 13,000 employees work at several production and engineering sites and at over 70 service locations in...


  • Cardiff, United Kingdom Yolk Recruitment Full time

    **Systems and Office Administrator - **Cardiff, Flexible and Hybrid work options. £25,000 Would you like to join a growing company, with a great local brand, a culture we're proud of and clients across the globe? We are Recolution, a collection of recruitment companies including Yolk Recruitment, Conexus, and City Executive But our recruiters need...

  • In House Trainer

    1 month ago


    Cardiff, United Kingdom CV-Library Full time

    Platform Resourcing are currently working in partnership with a world leading manufacturing company based in Cardiff. After a significant period of growth they are looking to strengthen the Operations team by supporting the development of people and processes across the business. This role will encompass delivering appropriate training programmes to...