Client Onboarding Specialist
5 months ago
**Job description**
- _**Superb Introduction to the world of online business, social media marketing and online revenue creation.**_
- _**Will suit detailed, persuasive extroverts interested in online business, exercise and nutrition.**_
- _**If you are interested in health and well being and want to work in a meaningful role that incorporates your passion, this is it.**_
**About MacroActive**:
We are a high-growth SaaS software company in the health & wellness training/nutrition space. We have clients making millions of dollars using our software and our business model is one where we only make money when our clients do, which means that our sole focus is to help our clients deliver as much value as possible selling digital products built on our platform.
We support the business automation and marketing automation of these digital entrepreneurs from industries including Nutrition, Fitness, Bodybuilding, Yoga, Pilates, Boxing, Wrestling, MMA, Rowing, Basketball, and the list goes on... If you have a passion for any of these fields, then you're already a good fit But you must also have a gift for inspiring others to take action.
We are a team of people who love our customers and get things done and we see you fitting this same description.
**About the role**:
- You will be responsible for the set-up and management of new client product configurations currently offered by MacroActive Limited.
- Liaise with clients and input any Exercise, workout, nutrition, and product data required to get their trainer platform live.
- Test Trainer consoles and complete set-up checklists prior to trainer consoles going live.
- Train the new clients in the use of the console. Support clients' posts to go live in regard to the running of their trainer consoles.
- This position will liaise with Sales & Management to ensure clients’ journey includes a seamless onboarding experience.
**Must haves**:
- Passionate about customers and their results
- Ability to challenge yourself and be innovative
- You must be eligible to work in UK.
- We will look very favourably if you speak and write Spanish fluently
It would be ideal if you have a background in either Exercise Sports Science or Nutrition. This role is ideally suited to someone who has recently graduated from University.
Not essential, but awesome if you have a solid grasp of influencer marketing in social media -- Snapchat, Instagram, Facebook, YouTube, Twitter, Pinterest.
Our audacious vision is to make the world a happier, healthier place to live, one personal trainer/coach at a time and you will join us in our journey to do just that.
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00 per year
Schedule:
- 8 hour shift
Application question(s):
- What's your Salary Expectation?
- What languages are you fluent in?
- Are you based in Cardiff?
- Are you flexible to working from office 5 days a week?
**Experience**:
- Customer service: 2 years (preferred)
- Fitness: 2 years (preferred)
- System administration: 1 year (preferred)
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