Assistant Systems Administrator
4 months ago
**About The Service**
An exciting opportunity has become available at Cardiff council and we are recruiting an Assistant systems administrator.
This role will support the social services directorate as they upgrade their case management software from CareFirst to Eclipse.
**About the job**
Eclipse case management software will replace CareFirst which has been the case management software for social services in Cardiff council for a number of years.
This role will provide technical support in order to maintain the integrity and administration of the system and to assist in the maintenance/data cleansing of CareFirst and support the upgrade to Eclipse.
This role will contribute to the development of client record system training materials and provide training to users.
You will be required to develop and maintain course training material, training plans and processes maps taking into account the introduction of new procedures and/or new equipment/technology.
An essential part of this role will be to undertake the delivery of training through various mediums, e.g. online (Microsoft Teams) / e-learning / face to face with groups and individuals. Group sizes are varied.
**What We Are Looking For From You**
We are looking for a highly organised, ‘can do’ individual with excellent interpersonal skills.
You will need to work effectively as part of a team and be flexible and adaptable to meet the needs of the service.
You must have knowledge and experience of using a client record system.
**Additional information**
Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.
These posts are suitable for post share.
- Application Guidance
- Behavioural Competency Framework
Additional Information:
- Employee Charter
- Recruitment of Ex-Offenders
- Privacy Notice
Job Reference: PEO03992
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