Call Centre Customer Service

We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. This is a fast-paced and dynamic role that requires excellent communication skills and the ability to...

We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing excellent customer service and resolving inquiries or issues over the phone. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and...

We are currently seeking a Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and timely...

Full-time Call Centre Controller positions available to join our busy 24/7 call centre in Edinburgh. Job Requirements/Responsibilities: - Experience in taxi industry with previous dispatch/control role in taxi call centre - Proficient in workings and control of taxi booking system - Management of workload and dispatching of jobs to drivers - Effective...

**Call Centre Representative** We are looking for a Call Centre Representative to join our team! **Duties**: - Handle inbound and outbound customer calls in a professional and courteous manner - Provide accurate and timely information to customers regarding products, services, and policies - Assist customers with placing orders, resolving issues, and...

Part Time Call Centre Agent positions available to join our busy 247 call centre in Edinburgh. - Taking calls from the public using friendly, clear, telephone etiquette - Creating taxi bookings ensuring accuracy in information - Managing bookings confidently using our taxi booking system - Logging feedback information in a professional and empathetic...

We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and assisting customers with their inquiries. **Duties**: - Answer incoming calls promptly and professionally -...

We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. **Responsibilities**: - Handle inbound and outbound calls in a professional and courteous manner - Provide...

**Call Centre Representative** **Duties**: - Answer incoming customer calls and provide assistance in a professional and courteous manner - Handle customer inquiries, complaints, and requests promptly and effectively - Up sell products or services to customers when appropriate - Analyse customer needs and provide accurate information or solutions -...

**Duties**: - Handle inbound and outbound calls in a professional manner - Provide exceptional customer service and resolve customer queries - Upsell products or services to customers where appropriate - Analyse customer needs to offer the best solutions - Maintain a high level of phone etiquette at all times **Experience**: - Previous experience in a...

**Duties**: - Handle inbound and outbound calls in a professional manner - Provide exceptional customer service and resolve customer queries - Upsell products or services to customers where appropriate - Analyse customer needs to offer the best solutions - Maintain a high level of phone etiquette at all times **Experience**: - Previous experience in a...

**Duties**: - Handle inbound and outbound calls in a professional manner - Provide exceptional customer service and resolve customer queries - Upsell products or services to customers where appropriate - Analyse customer needs to offer the best solutions - Maintain a high level of phone etiquette at all times **Experience**: - Previous experience in a...

**Responsibilities**: - Handle inbound and outbound calls in a professional manner - Assist customers with product inquiries, orders, and issue resolution - Perform data entry accurately and efficiently - Demonstrate phone etiquette and provide outstanding customer service - Analyse customer needs to offer appropriate solutions - Upsell products or services...

**Duties**: - Handle inbound and outbound calls in a professional manner - Provide exceptional customer service by addressing inquiries and resolving issues promptly - Upsell products or services to customers as required - Conduct data entry accurately and efficiently - Maintain phone etiquette standards at all times **Requirements**: - Proficiency in...

Experienced call centre staff required to join our busy call centre to train as taxi controllers/ dispatch operatives. - Taking calls from the public and creating bookings. - Taking calls from drivers and resolving queries - Problem solving ensuring journeys are serviced - Dispatching jobs to drivers - Allocating work and liaising with contract holders -...

Location Edinburgh, City Of Edinburgh Salary £12.22/Hourly Job type Full-time Industry Call Centre and Customer Service External Reference 75717 Category HR, Sales and Management - Call Centre Supervisor Contact/ Call centre Advisor Edinburgh - Hybrid 6 months £12.22 per hour PAYE Do you thrive in fast-paced environments and love...

**About us** Raven Marketing is a small business in Edinburgh. We are professional, challenging and autonomous. Our work environment includes: - Modern office setting - Company perks - International workforce - Relaxed atmosphere - On-the-job training **Duties**: - First point of contact for all calls coming into the Walthamstow Office call centre. - To...

**Location**: Edinburgh **Salary**: Competitive **Working Hours**:30 hours per week (Monday to Friday) **Contract**: Part time, Permanent **Role-Grade**:2A As part of the Agilico Group, Capital Document Solutions is a leading service provider specialising in Managed Print Services, IT and Telecoms. Our goal is to maximise operational effectiveness and make...

**Location**: Edinburgh **Salary**: Competitive **Working Hours**:30 hours per week (Monday to Friday) **Contract**: Part time, Permanent **Role-Grade**:2A As part of the Agilico Group, Capital Document Solutions is a leading service provider specialising in Managed Print Services, IT and Telecoms. Our goal is to maximise operational effectiveness and make...

Contact/ Call centre Advisor Edinburgh - Hybrid6 months £12.22 per hour PAYEDo you thrive in fast-paced environments and love connecting with people? Become a Call Centre Advisor with and turn your communication skills into a rewarding career!My high-profile banking client have an exciting opportunity for multiple Contact/ Call centre advisors to join their...