![EXPERIENTIAL ADVISORY LTD](https://media.trabajo.org/img/noimg.jpg)
Call Centre Representative
1 month ago
**Responsibilities**:
- Handle inbound and outbound calls in a professional manner
- Assist customers with product inquiries, orders, and issue resolution
- Perform data entry accurately and efficiently
- Demonstrate phone etiquette and provide outstanding customer service
- Analyse customer needs to offer appropriate solutions
- Upsell products or services when opportunities arise
**Qualifications**:
- Strong multilingual communication skills
- Previous experience in a call centre or customer service role is advantageous
- Ability to perform data entry accurately and swiftly
- Excellent phone etiquette and interpersonal skills
- Capability to analyse customer requirements effectively
**Job Types**: Full-time, Permanent
Pay: From £25,904.19 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Edinburgh: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 29/05/2024
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