Call Centre Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and assisting customers with their inquiries.Duties: Answer incoming calls promptly and professionally Provide accurate...

Join our team as a Call Center Representative where you will be the first point of contact for our customers. This role requires excellent communication skills and the ability to provide exceptional service over the phone.Responsibilities: Handle inbound and outbound customer calls professionally and courteously Provide information about products and...

As a Call Center Representative, you will be the first point of contact for our customers, providing outstanding assistance and resolving inquiries promptly. You'll utilize your excellent communication skills to ensure a positive customer experience and contribute to the success of our team.Responsibilities: Handle customer inquiries in a professional and...

We are currently seeking a Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries.Responsibilities: Answer incoming calls and respond to customer inquiries in a professional and timely manner Provide...

Responsibilities: Answer incoming calls promptly and professionally Provide accurate information about products and services Conduct data entry to update customer records Upsell products or services when appropriate Resolve customer complaints or issues in a courteous manner Follow communication scripts to ensure consistencyExperience: Prior experience in a...

Full-time Call Centre Controller positions available to join our busy 24/7 call centre in Edinburgh.Job Requirements/Responsibilities: Experience in taxi industry with previous dispatch/control role in taxi call centre Proficient in workings and control of taxi booking system Management of workload and dispatching of jobs to drivers Effective Communication...

Experienced call centre staff required to join our busy call centre to train as taxi controllers/ dispatch operatives. Taking calls from the public and creating bookings. Taking calls from drivers and resolving queries Problem solving ensuring journeys are serviced Dispatching jobs to drivers Allocating work and liaising with contract holders Supervision of...

Duties: Handle inbound and outbound calls in a professional manner Provide exceptional customer service and resolve customer queries Upsell products or services to customers where appropriate Analyse customer needs to offer the best solutions Maintain a high level of phone etiquette at all timesExperience: Previous experience in a call centre or customer...

Duties: Handle inbound and outbound calls in a professional manner Provide exceptional customer service by addressing inquiries and resolving issues promptly Upsell products or services to customers as required Conduct data entry accurately and efficiently Maintain phone etiquette standards at all timesRequirements: Proficiency in English is essential Strong...

Call Centre AssistantLocation: Edinburgh, Morningside + Cameron Toll(This role would consist of working over both stores)**Hours: Full time only 40 hours No sunday working**Salary: £22,000 + BonusPerks: Specsavers perks and friends and family discount (after probation)Training providedAt Specsavers, our Call Centre Assistants are essential in shaping the...

Job DescriptionAbout Us We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.Introduction As we...

This role is Monday - Friday from 09:00 - 17:30 and can offer a Hybrid working contract after an initial period of 2 months.ABOUT THE JOB Respond to all queries e.g. location of pickups, prices, times and amendments. Check availability using our database and spreadsheets. Offer alternatives to secure sales and process cancellations/refunds. Assist with...

Transfer Agency Client RepresentativeCompetitive SalaryPermanentEdinburghAs a Transfer Agency Client Representative, you will play a crucial role in delivering exceptional customer service and ensuring smooth transactions for this leading financial services business here in Edinburgh. You will be the first point of contact for clients and will provide...

Duties: Handle inbound calls from customers professionally and efficiently Provide excellent customer service by addressing inquiries and resolving issues Conduct data entry accurately and in a timely manner Analyse customer needs to offer suitable products or services Uphold phone etiquette standards throughout all interactionsSkills: Strong communication...

This role is Monday - Friday from 09:00 - 17:30 and can offer a Hybrid working contract after an initial period of 2 months.ABOUT THE JOBRespond to all queries e.g. location of pickups, prices, times and amendments.Check availability using our database and spreadsheets. Offer alternatives to secure sales and process cancellations/refunds.Assist with...

German Speaking Product Support Representative - Fully remote workingSearch is currently looking for German Speaking Product Support Representative's for a growing global Medical company on a full time permanent basis based in Edinburgh however offering fully remote working.This role will be a fully remote working role with the odd occasion needing to travel...

Customer Service Representative - Edinburgh Lloyds Banking Group Starting at £21,500 per year**Mon-Friday, 9am-5pmFountainbridge, Edinburgh, EH3 9PEDiligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be acknowledged as the...

Customer Service Representative - Part Time Up to £23,000 per year (Pro rata)**Part-time contracts available: Mon-Fri 10am4pm:- Mon-Thu 9am-5pm:- Tue-Fri 9am-5pm:- Mon, Tue, Thu, Fri 9am-5pmHybrid remoteStandard Life House, Edinburgh, EH1 2DHHere at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life &...

We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or issues.Responsibilities: Answer incoming customer calls and respond to inquiries or concerns Provide information about products and services...

Job Title:Junior Sales RepresentativeCompany Overview:Join our dynamic team at Steppe2, a leading provider of offline marketing and sales. We pride ourselves on innovation, quality, and exceptional customer service. As we continue to grow, we're seeking a motivated Junior Sales Representative to join our sales force and contribute to our and our client...