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Call Centre Advisor
4 weeks ago
**Duties**:
- Handle inbound and outbound calls in a professional manner
- Provide exceptional customer service and resolve customer queries
- Upsell products or services to customers where appropriate
- Analyse customer needs to offer the best solutions
- Maintain a high level of phone etiquette at all times
**Experience**:
- Previous experience in a call centre or customer service role is desirable
- Strong data entry skills with attention to detail
- Ability to multitask and work in a fast-paced environment
**Job Types**: Full-time, Permanent
Pay: From £25,712.91 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Edinburgh, EH3 8EG: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 08/06/2024
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