Call Centre Advisor

4 weeks ago


Edinburgh, United Kingdom CHANNEL ALT LTD Full time

**Duties**:

- Handle inbound and outbound calls in a professional manner
- Provide exceptional customer service and resolve customer queries
- Upsell products or services to customers where appropriate
- Analyse customer needs to offer the best solutions
- Maintain a high level of phone etiquette at all times

**Experience**:

- Previous experience in a call centre or customer service role is desirable
- Strong data entry skills with attention to detail
- Ability to multitask and work in a fast-paced environment

**Job Types**: Full-time, Permanent

Pay: From £25,712.91 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Edinburgh, EH3 8EG: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 08/06/2024


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