Call Centre Representative

3 weeks ago


Liverpool, United Kingdom CHANNEL ALT LTD Full time

**Duties**:

- Answer incoming calls and respond to customer inquiries
- Provide information about products and services
- Resolve customer complaints or issues
- Perform data entry tasks accurately
- Upsell products or services to customers when appropriate

**Skills**:

- Strong communication skills to effectively interact with customers
- Ability to analyze customer needs and recommend solutions
- Experience in data entry and maintaining accurate records
- Multilingual abilities are advantageous for a diverse customer base

**Job Types**: Full-time, Permanent

Pay: From £25,098.69 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 16/05/2024



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