Call Centre Agent

1 month ago


Liverpool, United Kingdom Page Personnel - UK Full time

Welcome advisor, phone based role, onboarding new clients
- Excellent permanent role with 9-5 working hours - City Centre

**About Our Client**:
This business are a PLC business who have expanded massively over the past 5 years and have a modern and diverse work environment, this company are not your typical contact centre, they do not work on quantity, its all about the quality and the customer experience.
- Key responsibilities for this call centre agent will be;- Delivering excellent customer service on every call received
- General administration and information sharing within the teams
- The role would suit an individual who takes pride in providing a great first impression and accurately collect the relevant data that's essential for the needs of the business

**The Successful Applicant**:
- Excellent customer service ability - clear phone manor and excellent ability to articulate complex information requests
- Experience working in a contact centre based role or similar and keen to develop their skills in a new business
- Able to work in a KPI style environment
- Confident, helpful and personable character
- Have a natural ability to build relationships over the phone

**What's on Offer**:

- This role is offering;- Basic Salary of 18,500
- 2 Weeks initial training will be provided and regular ongoing training
- Options for internal moves after 12 months within this role
- Working patterns Monday
- Friday, 9am - 5pm
- Entitlement to all company benefits such as employee discounts, 23 days annual leave, large PLC business
- KPI's based around customer experience and completing files - NO SALES needed for this role, KPI's can be achieved by offering excellent customer support
- Excellent location very easy to access from Liverpool, walking distance from Moorfields train station
- Contact
- Katy Bevan
- Quote job ref
- JN-022023-5961753
- Phone number
- +44 151 255 3751



  • Liverpool, United Kingdom Liverpool in Work Full time

    Details My client a leading Outsourced Call Centre based in Birkenhead, Wirral are looking for Sales Focused Inbound Call Agents!Due to phenomenal growth over the last 12 Months, our client is looking for Sales Focused Inbound Call Agents to work in their large call centre based in Birkenhead, Wirral!They are looking for individuals who have a Passion...

  • Call Centre Agent

    4 weeks ago


    Liverpool, United Kingdom Page Personnel - UK Full time

    Welcome advisor, phone based role, onboarding new clients - Excellent permanent role with 9-5 working hours - City Centre **About Our Client**: This business are a PLC business who have expanded massively over the past 5 years and have a modern and diverse work environment, this company are not your typical contact centre, they do not work on quantity, its...

  • Call Centre Agent

    1 month ago


    Liverpool, United Kingdom Page Personnel - UK Full time

    Welcome advisor, phone based role, onboarding new clients - Excellent permanent role with 9-5 working hours - City Centre **About Our Client**: This business are a PLC business who have expanded massively over the past 5 years and have a modern and diverse work environment, this company are not your typical contact centre, they do not work on quantity, its...

  • Call Centre Agent

    1 month ago


    Liverpool, United Kingdom Page Personnel - UK Full time

    Welcome advisor, phone based role, onboarding new clients - Excellent permanent role with 9-5 working hours - City Centre **About Our Client**: This business are a PLC business who have expanded massively over the past 5 years and have a modern and diverse work environment, this company are not your typical contact centre, they do not work on quantity, its...

  • Call Centre Agent

    4 weeks ago


    Liverpool, United Kingdom HLA Recruitment Ltd Full time

    We are currently hiring for a call centre agents to support our clients legal practice in Liverpool. This is an excellent opportunity for the right person who may have strong customer service experience in person or over the phone. This is a full-time office based role. Existing experience of claims would be ideal but not essential. If you have call centre...


  • Liverpool, United Kingdom gap personnel Full time

    Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for **Call Centre Agents **for a company based in Liverpool L3 area. **We are offering **excellent opportunities to work within the Customer Service department for a medical company based in Liverpool.** Our client offers ongoing work, with training...


  • Liverpool, United Kingdom Phillips & Cohen Associates Full time

    Job Advert **Debt Recovery Agent Full-time, Permanent** Join us at Ardent Credit Services ltd as a Debt Recovery Agent, in our Kirkby, Knowsley contact centre. We are proud to work on behalf of some of the world’s largest creditors and even prouder of our friendly working environment. **Salary: £25,000 - £29,000 per annum plus non-contractual...


  • Liverpool, United Kingdom gap personnel Full time

    Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for **Call Centre Agents **for a company based in Liverpool L3 area. **We are offering excellent opportunities to work within the Customer Service department for a medical company based in Liverpool.** Our client offers ongoing work, with training and...


  • Liverpool, United Kingdom Channel Centre Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and have...

  • Contact Centre Agent

    1 month ago


    Liverpool, United Kingdom Davies Resourcing Full time

    INDTEM **Contact Centre Agent - Fraud Department - Banking** We are currently working with a bank who are looking to hire multiple Customer Service Agents on an interesting and exciting contract answering fraud and general banking enquiries. This is a great opportunity for anyone that is looking to work for a Tier 1 UK retail bank and progress their...

  • Call Centre Agent

    1 month ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    Responsible for emergency calls and keeping associated records, Cardiac Arrest, Fire, Bomb, Major Incident Operating internal and external paging systems for on-call staff and keeping associated records. Operating alarm systems and keeping associated records. Reception and general clerical duties Updating patient information Re-booking patient appointments...

  • Call Centre Agent

    1 month ago


    Liverpool, United Kingdom Emson Builders Limited Full time

    Emson Builders Limited is looking for a Call Center Representative to join our team. The primary responsibility of the Call Center Representative is to manage and respond to customer inquiries and complaints. In addition, this role will also be responsible for ensuring that new and existing customers are satisfied with the services provided by Emson Builders...

  • Call Centre Executive

    1 month ago


    Liverpool, United Kingdom ENVISION AGENCY LTD Full time

    **Call Centre Executive** As a Call Centre Executive, you will play a key role in ensuring the smooth operation of our call centre and maintaining high standards of customer service. **Duties**: - Answer incoming customer calls and provide assistance or information as needed - Handle customer inquiries and resolve complaints in a professional and timely...

  • Call Centre Executive

    1 month ago


    Liverpool, United Kingdom ENVISION AGENCY LTD Full time

    **Call Centre Executive** As a Call Centre Executive, you will oversee the operations of our call centre, ensuring efficiency, quality, and customer satisfaction. You will lead a team of customer service representatives, providing guidance, support, and strategic direction to drive exceptional performance and achieve business objectives. **Duties**: -...


  • Liverpool, United Kingdom Channel Partners Limited Full time

    We are currently looking for a dedicated and enthusiastic Call Centre Operative to join our dynamic team. If you are a great communicator and love helping people, we want to hear from you! **Key Responsibilities**: - **Customer Support**: Handle incoming customer calls, providing information, assistance, and resolving issues in a professional and timely...


  • Liverpool, United Kingdom CHANNEL ALT LTD Full time

    **Duties**: - Handle inbound calls from customers professionally and efficiently - Provide excellent customer service by addressing inquiries and resolving issues - Conduct data entry accurately and in a timely manner - Analyse customer needs to offer suitable products or services - Uphold phone etiquette standards throughout all...


  • Liverpool, United Kingdom Emson Creative Consulting Full time

    **About us** Emson Creative Consulting is a small business in Liverpool. We are supportive, rewarding and collaborative. Our work environment includes: - Modern office setting - Growth opportunities - On-the-job training - Company perks **Responsibilities**: - Conduct outbound calls to potential customers - Follow a script to provide information about...


  • Liverpool, United Kingdom Channel Partners Limited Full time

    **Responsibilities**: - Handle a high volume of incoming calls in a professional and courteous manner - Make outbound calls to follow up on customer inquiries or sales leads - Upsell products or services to customers where appropriate - Perform data entry tasks accurately and efficiently - Communicate effectively with customers to resolve issues or provide...


  • Liverpool, United Kingdom CHANNEL ALT LTD Full time

    **Duties**: - Handle inbound and outbound calls in a professional manner - Provide exceptional customer service by addressing inquiries and resolving issues promptly - Upsell products or services to customers as required - Conduct data entry accurately and efficiently - Maintain phone etiquette standards at all times **Requirements**: - Proficiency in...


  • Liverpool, United Kingdom Channel Partners Limited Full time

    **Responsibilities**: - Handle inbound and outbound calls professionally and efficiently - Provide exceptional customer service while resolving queries and issues - Perform data entry accurately and in a timely manner - Upsell products or services to customers when appropriate - Utilise phone etiquette to ensure positive customer interactions - Analyse...