Call Centre Collections Agent

4 weeks ago


Liverpool, United Kingdom Phillips & Cohen Associates Full time

Job Advert

**Debt Recovery Agent Full-time, Permanent**

Join us at Ardent Credit Services ltd as a Debt Recovery Agent, in our Kirkby, Knowsley contact centre. We are proud to work on behalf of some of the world’s largest creditors and even prouder of our friendly working environment.

**Salary: £25,000 - £29,000 per annum plus non-contractual bonus.**

**Benefits to you**

We offer a range of programmes and benefits to help our people and their families stay healthy and happy, including:
Cycle to Work, Electric Car, Dental and Health Plan, Company Pension Plan and Colleague Assistance Program.

We also offer 100’s of discounts on shopping, days out, restaurants, cinema, holidays and much more.

**Holidays**

Holidays start at 21 days (rising to 25 days) plus 8 bank holidays,

**Job Overview**

On a day-to-day basis you will communicate with customers through incoming and outgoing telephone calls. You will aim to understand customers individual circumstances by asking questions to help you negotiate affordable repayments for outstanding arrears, ensuring that the customers best interests are met.

We are looking for 10 people to join us in February 2024, when you will be enrolled onto our 4-week training plan. We have full time roles available, and the current working hours are as follows:
Monday-Friday 9am-5:30pm.

Although we have no immediate plans to change our working hours, we may at some point in the future return to the original shift pattern which is an alternating 2-week shift of Monday - Friday 8am - 4pm and 10am - 7pm and 1 Saturday every 4 weeks, 9am - 2pm

**Hybrid Working Opportunities**

We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week once you are achieving core competencies.

we provide free on-site parking, bike storage and shower facilities.

It's our people that make us a truly exciting and inclusive place to work - a place where you can let your skills shine. If you would like to find out more, you can find this at the Ardent Credit Services Website.

COVID-19 considerations:
We're following guidance to ensure our workplace is COVID safe.


  • Call Centre Agent

    3 days ago


    Liverpool, United Kingdom The New Gnration Group Full time

    As a Call Center Agent you will be responsible for handling inbound and outbound calls. Your responsibilities will involve responding to incoming calls, taking orders, answering questions and inquiries, troubleshoot problems and provide information regarding our products and services. **The Individual** - Excellent interpersonal skills with good telephone...

  • Call Centre Agent

    6 days ago


    Liverpool, United Kingdom Page Personnel - UK Full time

    Welcome advisor, phone based role, onboarding new clients - Excellent permanent role with 9-5 working hours - City Centre **About Our Client**: This business are a PLC business who have expanded massively over the past 5 years and have a modern and diverse work environment, this company are not your typical contact centre, they do not work on quantity, its...

  • Call Centre Agent

    2 months ago


    Liverpool, United Kingdom Page Personnel - UK Full time

    Welcome advisor, phone based role, onboarding new clients - Excellent permanent role with 9-5 working hours - City Centre **About Our Client**: This business are a PLC business who have expanded massively over the past 5 years and have a modern and diverse work environment, this company are not your typical contact centre, they do not work on quantity, its...

  • Call Centre Agent

    2 months ago


    Liverpool, United Kingdom Page Personnel - UK Full time

    Welcome advisor, phone based role, onboarding new clients - Excellent permanent role with 9-5 working hours - City Centre **About Our Client**: This business are a PLC business who have expanded massively over the past 5 years and have a modern and diverse work environment, this company are not your typical contact centre, they do not work on quantity, its...

  • Call Centre Agent

    2 months ago


    Liverpool, United Kingdom Page Personnel - UK Full time

    Welcome advisor, phone based role, onboarding new clients - Excellent permanent role with 9-5 working hours - City Centre **About Our Client**: This business are a PLC business who have expanded massively over the past 5 years and have a modern and diverse work environment, this company are not your typical contact centre, they do not work on quantity, its...


  • Liverpool, United Kingdom Phillips & Cohen Associates Full time

    Job Advert **Debt Recovery Agent Full-time, Permanent** Join Ardent Credit Services as a Debt Recovery Agent in Kirkby, Knowsley, L33 7XW. Starting salary from £22,000 per annum plus non-contractual incentives and bonus. As Part of the Phillips & Cohen Associates global group of companies, Ardent Credit Services Ltd is a successful and professional debt...

  • Call Centre Agent

    6 days ago


    Liverpool, United Kingdom Kennedy CS Full time

    Experienced Call Centre Agents required for dealing with Inbound and Outbound Calls for a Warehousing Company based in Huyton, Liverpool! The work is Taking Inbound Calls, Making Outbound Calls, Updating Orders onto the Internal Database, Dealing with Problems/Queries and General Call Centre Duties! Immediate Start and Weekly Pay! Must be Experienced in...


  • Liverpool, United Kingdom Phillips & Cohen Associates Full time

    Job Advert **Debt Recovery Agent Full-time, Permanent** Join us at Ardent Credit Services ltd as a Debt Recovery Agent, in our Kirkby, Knowsley contact centre. We are proud to work on behalf of some of the world’s largest creditors and even prouder of our friendly working environment. **Salary: £25,000 - £29,000 per annum plus non-contractual...


  • Liverpool, United Kingdom Phillips & Cohen Associates Full time

    Job Advert **Debt Recovery Agent Full-time, Permanent** Join us at Ardent Credit Services ltd as a Debt Recovery Agent, in our Kirkby, Knowsley contact centre. We are proud to work on behalf of some of the world’s largest creditors and even prouder of our friendly working environment. **Salary: £25,000 - £29,000 per annum plus non-contractual...


  • Liverpool, United Kingdom Phillips & Cohen Associates Full time

    Job Advert **Debt Recovery Agent Full-time, Permanent** Join us at Ardent Credit Services ltd as a Debt Recovery Agent, in our Kirkby, Knowsley contact centre. We are proud to work on behalf of some of the world’s largest creditors and even prouder of our friendly working environment. **Salary: £25,000 - £29,000 per annum plus non-contractual...


  • Liverpool, United Kingdom Liverpool in Work Full time

    Details My client a leading Outsourced Call Centre based in Birkenhead, Wirral are looking for Sales Focused Inbound Call Agents!Due to phenomenal growth over the last 12 Months, our client is looking for Sales Focused Inbound Call Agents to work in their large call centre based in Birkenhead, Wirral!They are looking for individuals who have a Passion...


  • Liverpool, United Kingdom Ardent Credit Services Ltd Full time

    **Debt Recovery Agent** Join us at Ardent Credit Services ltd as a Debt Recovery Agent, in our Kirkby, Knowsley contact centre. We are proud to work on behalf of some of the world’s largest creditors and even prouder of our friendly working environment. **Salary: £25,000 - £29,000 per annum plus non-contractual bonus.** **Benefits to you** We offer a...

  • Call Centre Agent

    2 months ago


    Liverpool, United Kingdom HLA Recruitment Ltd Full time

    We are currently hiring for a call centre agents to support our clients legal practice in Liverpool. This is an excellent opportunity for the right person who may have strong customer service experience in person or over the phone. This is a full-time office based role. Existing experience of claims would be ideal but not essential. If you have call centre...

  • Call Centre Agent

    3 days ago


    Liverpool, United Kingdom HLA Recruitment Ltd Full time

    We are currently hiring for a call centre agents to support our clients legal practice in Liverpool. This is an excellent opportunity for the right person who may have strong customer service experience in person or over the phone. This is a full-time office based role. Existing experience of claims would be ideal but not essential. If you have call centre...


  • Liverpool, United Kingdom Hub Co Full time

    Job Title: Call Centre Sales Agent (Entry Level) Location: Liverpool, UK We are looking for enthusiastic and driven individuals to join our team as Call Centre Sales Agents in Liverpool. As an entry-level sales agent, you will be responsible for making outbound calls to potential customers and promoting our products and services. This is a fantastic...


  • Liverpool, United Kingdom S2H Group Full time

    Title: Call Centre Sales Agent Location: Liverpool **Salary**: Competitive salary with bonus and benefits **Job Description**: We are currently seeking highly motivated individuals to join our team as Call Centre Sales Agents in Liverpool. In this role, you will be responsible for making outbound calls to potential customers, promoting our products and...


  • Liverpool, United Kingdom S2H Group Full time

    Title: Call Centre Sales Agent Location: Liverpool **Salary**: Competitive salary with bonus and benefits **Job Description**: We are currently seeking highly motivated individuals to join our team as Call Centre Sales Agents in Liverpool. In this role, you will be responsible for making outbound calls to potential customers, promoting our products and...

  • Call Centre Agent

    2 months ago


    Liverpool, United Kingdom Sales Bloom Full time

    **Responsibilities**: - Demonstrate a high level of customer service. - Provide advice and guidance to customers on product selection. - Develop and maintain relationships with customers. - Maintain accurate records of customer interactions. - Manage customer complaints in a professional manner. - Monitor sales performance and suggest improvements. - Stay...

  • Call Centre Agent

    3 days ago


    Liverpool, United Kingdom RECRUIT RIGHT Full time

    We currently have some exciting opportunities to work with our client in Liverpool City Centre. These roles are permanent roles within a successful and thriving organisation. **Purpose of the role** You will be he first point of contact for customers that are calling. The opening call will be a lot of information gathering and listening to the client...


  • Liverpool, United Kingdom gap personnel Full time

    Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for **Call Centre Agents **for a company based in Liverpool L3 area. **We are offering **excellent opportunities to work within the Customer Service department for a medical company based in Liverpool.** Our client offers ongoing work, with training...