Commercial Support
5 months ago
Do you like the feeling you get when you know you’ve done a good job because your customers tell you so?
No, you’re right. It doesn’t always happen. But the fact is, you know you’ve done a good job when your customer gets their order on time, all the paperwork is completed perfectly and you can neatly box it off.
If you’re the type of person that feels that type of satisfaction from a job well done, you’re who we’re looking for.
We need someone with attention to detail to work within our FMCG client’s Commercial Support department, providing excellent levels of customer care, completing sales documentation, providing account management support by liaising with suppliers, couriers and customers to resolve queries, supply issues and providing aftercare support.
You’ll work as part of a small, close team, so there will always be someone on-hand to ask for help if you need it, but we expect that you’re already confident enough in your own administrative and organisational skills that you’ll fly in this position (but it’s always nice to know that there’s a team behind you for added support).
This is a growing department, so your role may change over time, but because you are adaptable, you’ll be happy to learn new skills and gain new knowledge to grow with the department.
If you want to know more about the company, we can discuss it more when you get in contact, but we can tell you that the culture is inclusive with a close, family-feel. Whilst business growth and profitability remain at the forefront of day-to-day operations, equal importance is placed on employee well-being and satisfaction and on community and charity support. The company operates a range of employee benefits including an Employee Assistance Programme, free Personal Pension Assessments and a company bonus scheme based on annual performance. This position attracts 21 days annual leave entitlement plus an additional (non-contractual) “get things done day”.
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£26,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
**Experience**:
- customer service/admin: 1 year (preferred)
Work Location: In person
Reference ID: KD/CS/NUL
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