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German Language Customer Support Coordinator

1 month ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Full time
Customer Service Administrator Job

We are currently looking for a highly skilled and experienced German Speaking Customer Service Administrator to join our team at MTrec Commercial.

About the Role

This is a fantastic opportunity to work as a Customer Service Administrator, providing exceptional customer support in German language. As a key member of our team, you will be responsible for delivering high-quality service to our clients, ensuring their needs are met and exceeded.

Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and helpful information to customers regarding our services and products.
  • Work closely with internal teams to ensure seamless communication and resolution of customer complaints.
Requirements

To be successful in this role, you will need:

  • A strong command of the German language, both written and spoken.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and prioritize tasks effectively.
  • Familiarity with customer service software and systems.
Benefits

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits including:

  • Enhanced pension scheme.
  • Company healthcare.
  • 25 days holiday plus 8 bank holidays.
  • Numerous staff social events throughout the year.
About Us

MTrec Commercial is a leading recruitment agency specializing in commercial and industrial recruitment. We pride ourselves on providing exceptional service to our clients and candidates alike.