Contract Management Administration Officer

8 months ago


Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

You will help the Team provide professional and comprehensive Commercial Services by providing administrative support to the NHSBSA Contract Managers in relation to a diverse portfolio of contracts which service our Digital Data and Technology (DDaT), Primary Care Services and Workforce Services Directorates. You may also be required to support other Commercial colleagues with administrative actions, outside of direct Contract Management.

What do we offer?

27 days leave ( increasing with length of service ) plus 8 bank holidays
Flexible working (we are happy to discuss options such as compressed hours)
Flexi time
Hybrid working model (we are currently working largely remotely )
Career development
Active wellbeing and inclusion networks
Excellent pension
NHS Car lease scheme
Access to a wide range of benefits and high street discounts

As part of the Commercial Services Team you will be required to work closely with colleagues to ensure that an efficient administrative support is provided. The post holder will have contact with NHSBSA senior managers, external suppliers and NHS customers and must therefore be able to deal with important and confidential information with professionalism.

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

 We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.

 Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.

 As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.

We are people connected to care.

**In this role you are accountable for**:
Assisting the Contract Manager(s) in obtaining supplier information to ensure suppliers meet their contractual obligations. This may include supplier performance information against Service Levels or Key Performance Indicators, evidence of accreditations or contract deliverables, insurances and financial information.
Updating the NHSBSA Procurement and Contract Management System and collating information in the production of MI dashboards.
Planning, arranging and attending meetings and events as requested. This includes agenda co-ordination, minute taking and distribution of agendas and minutes, ensuring action points are recorded, tracked and followed up.
Booking of travel, accommodation and ordering of refreshments for meetings and reception of external visitors as appropriate.
Acting independently, monitoring own workload and prioritising activities and take responsibility for self-management and to identify personal development needs to the benefit of the business.
Contributing to a culture of continuous improvement and service excellence by adhering to agreed procedures and making suggestions for improvements.
Adopting the Authority Values and Behaviours and exhibiting these in working practices
Using the development ORO system to facilitate the identification, delivery and evaluation of personal training and development activities.


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