Medical Secretary

6 months ago


Blackpool, United Kingdom Highfield Surgery Full time

Main duties To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner. Booking patients into appropriate clinics by logging on to the Choose and Book system and selecting the appropriate speciality and clinic type as necessary.

Informing patients of appointment details by post or phone. Managing worklists to ensure patients are seen under the 18 weeks guidelines. Liaising with consultants secretaries and other health professionals regarding patient appointments, clinic letters, results and any other queries. Dealing with patient enquiries regarding hospital referrals or any other matters and investigating on their behalf as appropriate in a confidential manner.

To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with patients and other agencies, taking messages and dealing with appropriate queries.


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